Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. The journal feature may be useful if you want to try writing down your thoughts and feelings. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. If youre interested in trying BetterHelp, you can get started here. (2019). Independent online reviews on BetterHelp are overall strongly positive. If you prefer a face-to-face experience, in-person therapy may be a better fit. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? Theres also an option for group therapy, known as groupinars. Verywell Mind's content is for informational and educational purposes only. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. This method is like email, so its not a real-time chat. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. Brightside sessions are 30 minutes. You only need to enter your first name or nickname at this stage. If you cancel, you will receive a prorated refund for any unused services for which youve already paid. This process helps narrow down the options to get a therapist who best meets your needs. The company says its service has helped more than 2.7 million people. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Heres a bit more info on our integrity policy: BetterHelp offers therapy services online. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. Our user survey demonstrates a similar opinion: 66% of BetterHelp users described the process of looking for a therapist to be easy or very easy, while only 57% of Brightsides users felt the same way. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. You can remain anonymous with your therapist. Switching therapists is much easier at BetterHelp. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. See where else they recently placed direct ads. Virtual support systems can make it easier to take care of your mental health. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). Learn more about how they compare. Answer a few questions about your therapy goals to get started. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. Heres what youll do to get signed up. Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. Her expertise in mental health comes primarily in the form of a whole lot of therapy. We avoid using tertiary references. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. BetterHelp | Professional Therapy With A Licensed Therapist You deserve to be happy. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. We read customers comments and looked at how other trustworthy websites scored BetterHelp. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. . Q1. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. BetterHelp works on a subscription basis and offers a 7-day free trial. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. An algorithm will pair you with a licensed therapist based on your answers. According to BetterHelp, users privacy and confidentiality are of utmost priority. Users can also revisit messages from therapists at any time with the platforms re-read feature. This option mimics the comfort of texting a good friend. Insurance covers both its therapy and psychiatry services. Plus, get 20% off your first month. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. (2016). The actual click-through process takes less time, and the matching turnaround is also much faster. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. Follow along to find out more. Therapists often rely on their clients body language to assess their emotions. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. Healthline Media does not provide medical advice, diagnosis, or treatment. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. BetterHelp offers journal prompts that can help you get started in your journaling. With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. She took the initiative to lead the session and outline what we should accomplish, both that day and in the course of our work together, while still giving me plenty of time to talk. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. account registration personal information. Headspace vs. MediaRadar helps advertising sales teams reach the key decision makers at brands. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. One is not better than the other, but the experience can be quite different. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. Spending just a few minutes a day on meditation can have big benefits for your mental health. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Once verified, the information you provide will be displayed on our site. Also, we use third-party cookies to track your website behavior and target advertising. BetterHelp, Medical Insurance, and Paths to Counseling. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. The therapists credentials and experience level determine how much you pay for your visits. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. Affordable, Private Therapy Anytime, Anywhere. Kaiser Family Foundation. Topics of the groupinars vary from sleep to self-care to anxiety and depression. She is a licensed social worker with clinical experience in community mental health. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. The privacy policies at both Brightside and BetterHelp, as well as most online therapy companies, leave something to be desired. 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