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\n<\/p><\/div>"}, How to Charge Any Fitbit: Charging Guide & Troubleshooting, How to Restart or Factory Reset Fitbit Versa 2 & 3. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. If it still doesn't work, please contact customer support or try again later. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. Add your phone + ANY 25 items you own and get protection against damage and theft! Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. Include your email address to get a message when this question is answered. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Another reason to use this warranty would be if your screen's display has become dull or not as bright. (You can find the earlier version(s) in ourarchive.). First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns By signing up you are agreeing to receive emails according to our privacy policy. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. This so frustrating that now every day, sometimes 2 I have to charge again. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. Also, the cost may be prohibitive and not worth it. Which Fitbit model is this happening to? Thank you Use Discount Code: NOFEE at Checkoutfor FREE Activation! So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. Free delivery for many products! For Fitbits purchased elsewhere, look at the sales receipt. Is my Fitbit waterproof for swimming readings? ). If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Thanks for being a member! This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. Include 2 pcs tempered glass screen protectors Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. Which Fitbit you own and how you use it. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. Only send in the part of the device thats causing problems. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience One claim only for any Lost phone per 12 months on eligible plans. Lets fix it! The warranty includes the device and wristband. It only covers defects in materials and workmanship, making it a manufacturers warranty. Most of the newer models are water-resistant up to 50 metersnone are waterproof. My husband bought me the Fitbit Sense for Valentines Day. So I know a thing or two about teaching others and creating how-to guides! Know Your Fitbit Model When You Need a Repair. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. To create this article, volunteer authors worked to edit and improve it over time. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. 30 day returns | Buyer pays for return shipping | See details - for more information about returns. The one or two years is only for new devices. Proceed to remove item from shopping cart? Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. AU $6.35 . It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. Please contact Fitbit Support directly. Locate the Claim Warranty feature. Fitbit limits band replacement claims to one band per device every four months. The membership will be linked to your Fitbit account. Thats terrible! Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? This article has been viewed 168,910 times. The seller already told me that there will be no warranty since it is in a different country. 2 Take a bottle of toothpaste (non-gel). From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. Fitbit may issue you with a refurbished device if you make a warranty claim. You can only purchase one membership at a time. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. Compatible Device:-Fitbit Blaze Smartwatch. Look for your Activation Date. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Fitbit offers a limited product warranty. Under the non-UPC code, you find your devices serial number. Sorry to hear that your Versa 2s screen took in moisture. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. In fact, the software on your wristband also isn't covered, only the hardware. Sorry to hear about your Fitbit Charge 4 not locking with the band. Shop Now Easy claims process online 24/7 and free local repair. Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store Ver ms detalles. Review this article to learn how to locate your Fitbits serial number. Your answer would be very much appreaciated. Thank you for signing up to iMore. New. New. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! Charlene. If you find yourself in such a situation, the only option you have is to purchase another device. You must return the Product to Fitbit to receive a refund. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents.
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