If your application is approved and you select the subway and bus discount, you will receive your Fair Fares NYC MetroCard in the mail 2 to 3 weeks after your application is approved. One replacement card per enrollmentyear is allowed for lost or stolen cards. I thought more info on this Phoenix/Arizona startup rideshare company named Hum may be helpful to drivers in the state or in the unlikely event the company can manage to expand their business. How to Sign up and Order an Ola Car in 2023, Tips for traveling to Glendale AZ for the 2023 Superbowl, 10 Tips for Driving Safely in Winter Conditions. VOCAL-NY LISC New York City If you are eligible to receive a replacement card, it will be mailed to you 2 to 3 weeks after you report that the card was lost or stolen. View > Zoom > Zoom In, In the View menu, select Text Size. Refunds may be available for Fair Fares NYC MetroCards that are damaged, not working, or expired regardless of the payment method used. You should only return your expired card to Fair Fares NYC if there is money left on the card and you would like to request a refund. Please include the following information in the envelope with your card: It looks like you may not be eligible Fair Fares can also provide 50% off MTA Access-A-Ride paratransit trips. Fair Fares NYCwill not ask about immigration status or record any information about immigration status. You must submit a renewal application through your ACCESS HRA Fair Fares NYC account, and be found eligible, to stay enrolled in the program. This is a read only version of the page. Enter your designated route into the RideGuru Calculator to find out. Can Turnstile Jumping Be Prosecuted Kindly? You can choose to pay per ride, or you can choose a 7-Day or 30-Day Unlimited Ride option. Brad Lander Apply in person at a Fair Fares NYC office. Job DescriptionThe Fair Fares program is a Mayoral initiative to subsidize half-fare MetroCardSee this and similar jobs on LinkedIn. Working Families Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares, as well as MTA Access-A-Ride paratransit trips. Fares NYC. For approved refunds, NYCT will do one of the following: If you would like to check on the status of a refund, please call NYCT Customer Service. Can I ask my Uber driver to NOT record me with his webcam? You may be able to add value for Pay-Per-Ride fares or a 7-day unlimited pass. They will ask for any amount riders are willing to pay. Something went wrong. Your ACCESS HRA Fair Fares NYC account will display reminder messages to you when it's time to renew your enrollment. Eligible New York City residents are enrolled in the Fair Fares NYC program for one year. New York City residents who applied and are eligible to receive a Fair Fares NYC subway and bus discount will receive their Fair Fares NYC MetroCard in the mail 2 to 3 weeks after their application is approved. Luckily, Uber makes it very easy to update your banking information through the driver app or at partners.uber.com.Instructions on Updating Banking Info on Uber Driver App1. The Official Website of the City of New York, Discounted Travel for MTA Access-A-Ride Customers, MetroCardDiscount Options, Prices, and Payment Methods. You cannot purchase a 30-day unlimited pass. Log in to your ACCESS HRA Fair Fares NYC account. ACCESS NYC is maintained by the The Mayor's Office for Economic Opportunity. MTA vending machines will not offer to exchange your card when it expires. Ben Kallos This process takes at least 6-8 weeks. 2023 All Rights Reserved, We will use your feedback to improve NYC311. If you need to request a replacement card because your card is damaged or not working, or if you require an immediate refund on an expired card that has money left on the card, you can return it in person or by mail. Come join the community! You can also see the decision in your ACCESS HRA Fair Fares NYCaccount. Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Tap to pay your fare with your contactless credit/debit card, smartphone, or OMNY card, or pay with a MetroCard. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked. Lenox Hill Neighborhood House Regional Plan Association ELECTED OFFICIALS If you are a New York City resident, youmay be eligible for Fair Fares NYC if you: ** If choosing the Access-A-Ride discount, you may still be eligible for the Fair Fares NYC discount even if you receive a discount (or free rides) on subways and buses from the MTA. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. The Fair Fares NYC Program will contact NYCT after you return your damaged, not working, or expired card. be eligible David Jones discussing half-price MetroCards to low-income. Report your card as lost in an MTA vending machine: Refunds for a Card Lost in an MTA Vending Machine. Op-Ed: How Long Does It Take to Do the Right Thing? Corey Johnson You can use your Fair Fares NYC MetroCard on: You cannot use your Fair Fares NYC MetroCard on: Fair Fares NYC Locations are open Monday through Friday from 8:30 AM to 5 PM, except city holidays. RWDSU Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. One replacement card per enrollmentyear is allowed for lost or stolen cards. Great! Submit required documents, if any, within 10 calendar days of submitting your application using the. How do I report bad drivers? If you meet the Fair Fares NYC eligibility criteria, you may still be eligible for the Fair Fares NYC discount on Access-A-Ride fares if you also are in the MTA reduced-fare Program for persons with disability or have an Access-A-Ride MetroCard. The actual multiplier used when you take your trip may vary depending on time of day, the number of The MTAs Proposed $3 Subway Ride Comes Under Fire, WNYC News, December 9, 2016. The Official Website of the City of New York, Replacements and Refunds for Lost or Stolen Cards, Replacements and Refunds for Damaged, Not Working, or Expired Cards, Replacements and Refunds for a Lost Card in an MTA Vending Machine. Are in a household that meets the income guidelines listed below: Are not receiving (or are not eligible for) full carfare from the Department of Social Services/Human Resources Administration (DSS/HRA) or any other NYC agency, If choosing the Fair Fares NYC subway and bus discount, are not currently participating or eligible to participate in any other transportation discount program. Great! on February 21, 2023. Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. Pratt Center If you are a New York City resident, youmay be eligible for Fair Fares NYC if you: ** If choosing the Access-A-Ride discount, you may still be eligible for the Fair Fares NYC discount even if you receive a discount (or free rides) on subways and buses from the MTA. More information, including a full list of required documents, is available online. Legal Aid Society Bronx Defenders Learn more in our new report, The Transit Affordability Crisis. Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Access-A-Ride drivers only accept cash payment for Access-A-Ride trips. Margaret Chin Access-A-Ride customers do not use a Fair Fares NYC MetroCard. Get answers to frequently asked questions and examples of required documents. Lost in a Metropolitan TransportationAuthority (MTA) vending machine. Pay-Per-Ride, 7-Day (Weekly) and 30-Day (Monthly) Unlimited Ride options are all available for those using the Fair Fares MetroCard on subways and eligible buses. Restaurant Opportunities Center of New York We have forms, assistance, and free photography available. the actual multiplier used when you take your trip may vary depending on time of day, the number of You must first report that your Fair Fares NYC MetroCard was lost or stolen before you can request a refund from New York City Transit (NYCT). Lost in a Metropolitan TransportationAuthority (MTA) vending machine. View > Zoom InMacintosh Shortcut: Command+. Covenant House If you don't get through, call back later. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Our community of Gurus includes experienced riders, seasoned drivers, and industry experts. Your ACCESS HRA Fair Fares NYC account will display reminder messages to you when it's time to renew your enrollment. You should call 511 immediately after reporting your card as lost or stolen. The MTA already offers half-price fares to seniors and people with disabilities. By providing your email address or phone number, you agree to be contacted by the City of New York regarding your ACCESS NYC public benefit screening results. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. You will receive a new card in the mail within 2-3 weeks. sign up for one now. Association of Community Employment- Programs for the Homeless (ACE) You must submit the required documents within 10 calendar days from the date you submit your initial or renewalapplication using theNYC ACCESS HRA Mobile App. You can log into yourACCESS HRA Fair Fares NYC account to view the reason for the denial. YesNo Most languages are available through a staff person. It will display as Document Received on the Required Documents page in yourACCESS HRA Fair Fares NYC account. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. If RideGuru's estimate is noticeably different from Uber's proposed price, you may be looking -Sign up can be tricky and when you start getting charged for subscription is , Posted by StuffinMuffin Posted by desertdriver Please do not include personal information or expect a response. It looks like you may be You don't have permissions to view these records. You must add time or value on your Fair Fares NYC MetroCard to use it. What's a typical passenger rating for Uber? Create Your Ola accountAt this point in time in order to create your a In Fall 2019, the program was expanded to certain CUNY students, student Veterans, and NYCHA residents who met the program's eligibility criteria. Ydanis Rodriguez What you need to bring Bring two valid IDs. Please try again later. If you do not submit the required documents within this timeframe, your application will expire and you will have tosubmit a new initial or renewal application. You can log into yourACCESS HRA Fair Fares NYC account to view the reason for the denial. Survey participation is voluntary. Ended a ride early mid-trip? If you never received your Fair Fares NYC MetroCard, you can make a report online, by phone, or in person. Access-A-Ride drivers only accept cash payment for Access-A-Ride trips. Either way, we anticipate that traffic and rideshare demand is going to be much higher than {{ trip.distance.value / 1609.34 | number : 1 }} mi, {{ trip.distance.value / 1000 | number : 1 }} km. ALIGN Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. Strong Economy for All Coalition Please do not include personal information or expect a response. on April 7, 2018. View > Zoom > Zoom In, In the View menu, select Text Size. (Upfront Pricing). Ride.Guru supports thousands of cities all over the world. You can use a smartphone or tablet to submit your required documents, if any. Even those who have been through many cold winters should be careful in poor or dangerous road conditions. View our. Your application or renewal application may be denied if you do not meet the program eligibility requirements. As MTA hikes fares, Fair Fares fighters say low-income cards. Community Voices Heard You can also get assistance with expired cards. To change the text size on NYC.gov you can use your web browser's settings. You cannot transfer money from an expired Fair Fares NYC MetroCard to another MetroCard. 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