Privacy Policy

Electronic Commerce International (“ECI”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal and business information when you interact with our website, services, or communications.

This information may include personal identification information such as your name, phone number, email address, and mailing address.

We may also collect business information such as company name, business address, industry type, and transaction processing information.

Payment and financial information may be collected when necessary to provide payment processing services, POS systems, or business funding solutions.

Communication data may include messages sent through forms, SMS communications, emails, or customer support inquiries.

Technical information may also be collected including IP address, browser type, device information, pages visited, and other analytics data collected through cookies or tracking technologies.

We only collect information necessary to provide our services and improve the customer experience.

How We Use Your Information

Electronic Commerce International uses collected information for the following purposes.

To provide payment processing services and merchant account support.

To process transactions and manage POS or payment gateway integrations.

To provide business financing solutions and related financial services.

To deliver marketing automation and CRM tools through our subsidiary platform MarketingROI.ai.

To communicate with customers regarding account updates, service notifications, billing matters, and support inquiries.

To send promotional communications regarding new products, services, or updates that may benefit your business.

To improve website functionality, security, and user experience.

To comply with legal, regulatory, and financial industry requirements.

SMS Communications and Mobile Messaging

By submitting your phone number through our website forms or service sign-ups, you consent to receive SMS communications from Electronic Commerce International.

These messages may include customer support messages, account notifications, appointment confirmations, service alerts, and promotional updates or product announcements.

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message you receive.

For assistance, reply HELP or contact us using the information listed in the contact section of this policy.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS Opt-In Data Protection

Electronic Commerce International does not sell, rent, or share SMS opt-in data with third parties for marketing purposes.

SMS opt-in information and phone numbers collected for messaging purposes will only be used to communicate with you regarding the services you requested.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance the user experience and analyze website traffic.

Cookies may be used to understand how visitors use our website, improve website performance and functionality, personalize user experiences, and track marketing campaign effectiveness.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

Electronic Commerce International takes data protection seriously and implements industry-standard security measures to protect personal and business information.

Security practices include secure server infrastructure, encrypted data transmission, restricted access to sensitive information, and monitoring systems to detect unauthorized access.

While we take reasonable precautions to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

Sharing of Information

We may share limited information when necessary to operate our services.

These parties may include payment processing networks and banking partners, technology vendors supporting our POS, gateway, or marketing platforms, service providers assisting with communications or customer support, and legal or regulatory authorities when required by law.

These partners are contractually obligated to maintain confidentiality and protect your data.

Electronic Commerce International does not sell personal data to third parties.

Third-Party Platforms

Some services provided by Electronic Commerce International may integrate with third-party platforms including but not limited to payment gateways, POS systems, MarketingROI.ai marketing software, CRM platforms, and automation tools.

These platforms may have their own privacy policies governing how they process data.

We recommend reviewing the privacy policies of any third-party service you interact with.

User Rights and Choices

You have the right to request access to the personal information we hold about you.

You may request corrections to inaccurate or incomplete information.

You may request deletion of your personal data when legally permissible.

You may opt out of marketing communications at any time.

You may opt out of SMS messaging by replying STOP.

To exercise these rights, please contact us using the phone number listed below.

Children’s Privacy

Electronic Commerce International services are intended for business use by individuals over the age of 18.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected, it will be deleted promptly.

Updates to This Privacy Policy

Electronic Commerce International may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices.

Updates will be posted on this page with the revised effective date.

We encourage users to review this policy periodically.

Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us.

Electronic Commerce International

Phone: +1 888-404-7500

For additional information about our services, please visit our website or contact our support team