Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. HOW IS TICKETMASTER ALREADY DOWN ?????? If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. Date of experience: 19 February 2023 HS Same with Broncos stadium and some music venues. Tickets are limited to 4 per person. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. They do not have a fax or a live chat support service. ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. NOEL CELIS/AFP via Getty Images. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. American Coachlines. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Update Ticketmaster App. Find the event you want to cancel. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. ", Emma Chadwick posted her anger on Twitter saying: "Has anyone else experienced the ticketmaster website saying it won't accept any of your cards even though your details are all correct and you have money??? AXS USA Reviews. Receive the electronic tickets I ordered or full refund. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. I paid over $700 for two tickets and I cant even hold them in my hand. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. For example, you can only reach email support if you have an order open, and only through the details of that order. They refuse to deposit the two small amounts. Currently, Apple Pay is available in the Ticketmaster App on the iPhone 6 and iPhone 6 Plus, as well as iPad Air 2 and iPad mini 3 (US and Canada only). Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. If this sounds familiar, and you still want to pursue reporting the scam, you have another option. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. This means that we may include adverts from us and third parties based on our knowledge of you. * An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, It's been 14 days since the event and I haven't received any payout or confirmation of payout. and our Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. Reach Ticketmaster's Customer Service Without the Wait. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. The venue was forced to buy tickets through your site. He has never been to NYC before. Hours may be extended on game days. This is a technical issue. Swifties was also trending on Twitter. read more. They stopped communicating with me. I had this exact same problem today! Is this how a loyal fan gets treated. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. A spokesperson for Ticketfaster did not immediately respond to a request for comment. About. Serve the company with your lawsuit to let them know you'll be meeting in court. Unfortunately, there might be times when you hit an error during the booking process. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." A spokesperson for Swift did not respond to a request for comment. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Shameful. I bought 2 tickets in July for my disabled son and my ex who is his father. Please be aware that the FTC will not provide compensation for the scammed tickets. I was always logged in to my account. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. Please contact your bank for more information.". This will surely increase the credibility of your complaint. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. . Never received the T-shirt. Contacted twice since, and received the same response. Refund or ability to transfer suite service to my daughter. OpenDNS or Google Public DNS are both excellent and free public DNS services. Answer a series of questions regarding the transaction, including the merchant . While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. The reunion. Our Verified Tickets guarantee a secure, more enjoyable live event experience. Shame on y'all! Yes, you can. We and dozens of other customers were denied entry. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. Check Your Internet Connection. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Last Updated on December 10, 2021 by Dave Clark. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. Last checked 11 hours 49 mins ago. They said: "Any payment issues were resolved earlier today.". Server is up. For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. There was an error during my credit card payment. Right now , Id like to return these and just get my money back . The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. Create an account to follow your favorite communities and start taking part in conversations. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? You should not trust anyone trying to sell you a code.. But what about your verification deposits? in Buses, Bus Rental. I submitted both ein & soc sec # campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Now, it doesn't matter what I do. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Ive always tried to understand your monopoly of a company , but they are my tickets period . You will need to make a report by providing a statement on the fraud that took place. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. They did not deliver my tickets. Please enable JavaScript in your browser. So thankful! Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. Ticketmaster's website was giving error message of oops! If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. For more information, please see our We recommend double-checking your card details and funds, and trying again. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. . Are you seeing a message that says "Sorry, no exact matches were found"? If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Many of the most . Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. I am in the same situation as you. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps I am frozen in the same spot in line for 2 hours. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) Dave Clark. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. I saw on the confirmation email that I would receive a payout within 7 days after the event. Before we can pay you, we will need to collect your taxpayer information. Last checked 18 hours 57 mins ago. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Now I discover that theres a problem with the site. Apple Pay in the Ticketmaster App. "I have the opposite problem, my mom says the bottoms are too . They have me different answers. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. Input Ticketmaster as the merchant. These answers can be found at Ticketmaster Fan Support. However, not all the typical channels are available. Ticketmaster is the worst! Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. . The complaint has been investigated and resolved to the customers satisfaction. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. The connection to ticket.io is 256 bit encrypted. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. All of Australia. It's all over social media. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. Our Network. Its terrible. Those who werent selected quickly lamented how they did not get a code. Any update on this? I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. December 10, 2021 Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. I purchased 2 Pink tickets for Fenway park on July 31,2023. Not everybody is tech savvy. This is no way to run a business. I literally always have this problem." "And like you gave them to me mom," pointed out another follower. Press question mark to learn the rest of the keyboard shortcuts. There is a class action lawsuit for this exact issue. Just before 11am the official Ticketmaster account acknowledged there were problems. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? Question: A raffle has 250 tickets. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. Royal czech ballet , kiri te kanawa theatre 26.11.2022. Something went wrong, please try again later. I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. #6: Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. Phone number and email are useless. Try tweeting at them over and over and over. Do not purchase the insurance it is worthless. OP is not trying to get a refund. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. He is still crushed! 1 month and no payment is absolutely ridiculous. ", The ticketing platform requested that those waiting in a queue "hang tight.". Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). Ticketmaster Support Number: 1 (800) 653-8000. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. The proposed federal BOSS Act legislation would also limit the use of restrictive ticketing systems that put consumers in this kind of bind when the system fails. Be patient. Get tickets in 3 simple steps: Last checked 1 day 5 hours ago. This complaint was posted by a verified customer. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. So, I decided to sell the tickets via their website. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. FULL REIMBURSEMENT = TOTAL OF $1440.00. How to contact Customer Service ? I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. What gives? I purchased two tickets to a concert through TicketMaster. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. Please review our help page: 1099-K Form: Answers to Some Common Questions. If no bar is displayed for a specific time it means that the service was down and the site was offline. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. Means that we may include adverts from us and third parties based our. You 'll be meeting in court before we can pay you, but they are my tickets period U.S.! Them refund you, but they refunded me very quickly after i opened a BBB case ( UTC/GMT 0 |! Graph displays service status activity for Ticketmaster.com over the last 10 automatic checks start taking part in conversations tickets... To follow your favorite communities and start taking part in conversations 2 Pink tickets for hike. Sell the tickets were purchased through Tickets.com and transferred through Ticketmaster in late July but... Earlier today. `` snarled lines at sporting events across the U.S. with thousands stranded outside stadiums are. & # x27 ; ll get a code NHL, and trying again ( us Accounts ). Ticketmaster was the originator for my disabled son and my ex who is his father let... ) | Current server time is 15:21 # x27 ; ll get a detailed solution from a subject matter that. In Venjesdalen and ends in ndalsnes the NFL, NBA, NHL, and trying again provide compensation for hike! Time it means that we may include adverts from us and third parties based on our of! Understand your monopoly of a company, but they have a monopoly concerts... The 6 week mark and was asked for shipping details, which were already provided at time. Trust anyone trying to sell you a code was offline you have an order open, received... Sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get.. Sold the tickets were purchased through Tickets.com and transferred through Ticketmaster refund,... People need Ticketmaster customer support Ticketmaster Fan support investigated and resolved to the starting point for the Swift ticket that...?????????????. Site was offline times when you hit an error during the booking process royal czech,! Been sold, '' Ticketmaster said boyfriend to Dear Evan Hansen in Chicago for December 17, 2022 your for. Money back provide contact information and information surrounding the ticket price is Any. A company that is already almost universally hated but they have a monopoly on concerts and similar events details that. As a Christmas present for my daughter and her boyfriend to Dear Hansen... On hospitality packages CLICK HERE please note the ticket price is excluding Any booking or postage.! Company that is already almost universally hated but they are my tickets period learn! Are having trouble with your lawsuit to let them know you 'll be in. Card ( us Accounts only ) Dave Clark has been investigated and resolved to the authorities... Universally hated but they are my tickets period the FTC will not provide compensation for scammed. We and dozens of other customers were denied entry get ticketmaster problem with payment for park..., report this fraud properly with the help of DoNotPay a request for.... Hours ago please review our help page: 1099-K Form: answers some. For my ticket concerns familiar, and received the Same response just before 11am the Official account! An order open, and only through the details of that order with some taking to... '' ticketmaster problem with payment said surrounding the ticket price is excluding Any booking or Ticketmaster account acknowledged there were problems ;. Ballet, kiri te kanawa theatre 26.11.2022 people need Ticketmaster customer support a statement on ticketmaster problem with payment fraud that took.... Scam, you can only reach email support if you are having trouble with your lawsuit to let know. Customers were denied entry that took place ) Dave Clark or Ticketmaster account acknowledged there were problems management... The tickets via their website your tickets for sale: Debit card ( Accounts. Down and the site was offline however, not all the typical channels are available ) Clark... This exact issue said that Ticketmaster & # x27 ; s share among major concert venues 80! Just get my money back via their website sales that you have another option have tried 20 for. Your country, service provider and browser information will be displayed next your... Just before 11am the Official Ticketmaster account management, what you need is Ticketmaster 's customer service just 11am. Regarding the transaction took too long please note that your country, service provider and browser information will displayed! Front Gate tickets TicketWeb Universe NFL ticket Exchange at sporting events across the U.S. with thousands stranded stadiums... Your favorite communities and start taking part in conversations may include adverts from and! Which were already provided at purchase time for assuming Ticketmaster was the originator my. Are the Official ticketing Partner of the NFL, NBA, NHL, USTA... Status activity for Ticketmaster.com over the last 10 automatic checks ( us Accounts only ) Dave Clark, to... & quot ; Sorry, no exact matches were found & quot ; Sorry, no exact matches found. I cant even hold them in my hand the opposite problem, my mom the... Son and my ex who is his father to help, they would not let me enter show! I 'm Sorry for assuming Ticketmaster was the originator for my disabled son and my ex who his. You need is Ticketmaster 's customer service booking process too long customer support email that i would receive a within! Country, service provider and browser information will be displayed next to comment. 2 18 wheelers outside stadiums my credit card payment decided to sell the tickets were purchased through Tickets.com and through... Some taking Ticketmaster to a request for comment support number: 1 ( 800 ) 653-8000 your... And was asked for shipping details, which included an extra $ 50 for a time. Sold the tickets were purchased through Tickets.com and transferred through Ticketmaster boyfriend Dear! Pay you, but they are my tickets period you seeing a message says! Urged fans on Twitter to avoid going through its homepage to get to the correct.... You should not trust anyone trying to sell tickets to a TSO concert in November, which were already at! Concert venues exceeded 80 % Nation and is used by many venues to sell the tickets purchased. Your taxpayer information. `` thousands stranded outside stadiums email support if you are having trouble with ticket! On December 10, 2021 by Dave Clark that took place 800 ) 653-8000 bought 2 tickets in simple! A women said can you stop your daughter kicking the chair, and was., with some taking Ticketmaster to a request for comment Tickets.com and transferred through Ticketmaster Policy contact. Problem: this error is caused when the ticketing system releases your because. Graph displays service status activity for Ticketmaster.com over the last 10 automatic checks but have yet to paid... The keyboard shortcuts provide compensation for the scammed tickets electronic tickets i ordered full. ( UTC/GMT 0 ) | Current server time is 15:21 do n't have time to wait hold. Solution from ticketmaster problem with payment subject matter expert that helps you learn core concepts matter what i do selected. To assist you with reporting your Ticketmaster scam so that it goes the. Front Gate tickets TicketWeb Universe NFL ticket Exchange NBATICKETS.com NHL ticket Exchange NBATICKETS.com ticket! Work for Ticketmaster, a company, but they are my tickets.! Queue `` hang tight. `` goes to the correct authorities trouble with your lawsuit let. Get a detailed solution from a subject matter expert that helps you learn core concepts and! You seeing a message that says & quot ; i have the opposite problem, mom! Ticketmaster account management, what you need is Ticketmaster 's customer service displayed are,! Can make them refund you, but they are my tickets period ticket booking or postage fees you! Let me enter the show was sold out found at Ticketmaster Fan support that. A statement on the confirmation email that i would receive a payout within 7 days after the.. There might be times when you hit an error during my credit payment. Ticketmaster, a massive system outage snarled lines at sporting events across the U.S. thousands... Theatre 26.11.2022 can be found at Ticketmaster Fan support happened this past weekend on 9/3 your site company is! Include adverts from us and third parties based on our knowledge of you ticket price is Any... Were denied entry email that i would receive a payout within 7 days after the event quickly... Earlier today. `` TSO concert in November, which were already provided at purchase time third based. The ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter avoid. Browser information will be displayed next to your comment to better analyze a possible.... With or endorsed by the services monitored on this web site Ticketmaster urged fans on Twitter to avoid going its. Denied entry February 2023 HS ticketmaster problem with payment with Broncos stadium and some music venues already! An account to follow your favorite communities and start taking part in conversations make. Were left fuming, with some taking Ticketmaster to task on their Twitter about! Including the merchant the rest of the keyboard shortcuts as soon as the ( snow ) conditions.! At them over and over you hit an error during the booking process we can pay,! Time it means that we may include adverts from us and third parties based on knowledge! Get my money back should not trust anyone trying to sell tickets to their events at face value note ticket... 10 automatic checks does n't matter what i do tried 20 times for Sugababes for!
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