Desired outcome: Driver hereby waives any and all right to commence any action for a Gig payment directly from a Sender or a recipient on the Roadie Platform. The company, in conjunction with Walmart, provides services for the delivery of groceries to customers' homes. When posting, commenting, or otherwise interacting or engaging with Roadies social media pages, You agree to comply with Roadies Social Media Guidelines. You agree to comply with, and Your license to use the Platform is conditioned upon Your compliance with, all applicable third-party terms of agreement (e.g., the App Stores terms and policies) when using the Platform. Every Driver has a right to know what they are taking along on their ride, and by using an Open Box policy You help us ensure that the Roadie Platform is not used to send Prohibited Items, including without limitation, illegal substances. This website is using a security service to protect itself from online attacks. Customers and drivers of roadie, the delivery gig app, Press J to jump to the feed. So my roadie account was recently locked. You acknowledge and agree to Roadies Open Box Policy (as set forth below) and will allow a Driver to visually inspect all items in a Gig prior to departing with the Gig. I went back to the Walmart pick up area and tried calling Walmart pick up but no answer so I walked up to the door and noticed the employees watching me walk up to the door but they did not answer the door because it was after their hours of operation, since they saw me and there were also other employees in the parking lot who saw me I left the items at the door and left. Built up with profile design silencer carbon fork and shimano 105 groupset. Have a valid driver's license and proof. Have your own car. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Roadie does not and will not require any specific make or model of the vehicle You use to perform Gigs. You do not and will not have a supervisor or any individual at Roadie who supervises the performance of Your Gigs and You do not and will not be required to make regular written or oral reports to any person at Roadie with respect to the performance of your Gigs, and You will not receive performance evaluations from Roadie. Call 844-4ROADIE (1-844-476-2343). Sender hereby grants to Roadie a worldwide, royalty-free, non-exclusive license to use and display the Senders name, logos, trademarks, service marks, and trade names (Marks) in Roadies customer list(s), case studies, press releases, advertising and other public or promotional statements, including displaying such Marks on our Websites and App. Achievements Activity Profile Settings. You are legally entitled to and have the right, authority and capacity to enter into the agreements set forth in these T&Cs and to fulfill Your obligations herein. Pamela Hollar Desired outcome: LOCKED For Public Sale. They said someone claimed they never received their package so they're investigating me. You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that none of the Platform, any technical data related thereto or any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. Updating your password as a driver from the mobile app: Login to your Roadie account. By posting on our social media pages, You represent and warrant that Your User Content complies with Roadies Social Media Guidelines and does not contain any content prohibited or otherwise restricted therein. I was under the impression this is local delivery and it was on average supposed to only take 4 hours. Look for the message letting you know Your account has been locked. ROADIE IS A LOGISTICS MANAGEMENT PLATFORM AND DOES NOT PROVIDE DELIVERY OR TRANSPORTATION SERVICES. Once Support hears from the user and receives updated contact information, the account will typically be unlocked. My friend had to go and buy feed and yet we are still waiting on an order than had a $50 charge for same delivery. If You are not the required age, You must not use the Platform and You may not perform Gigs. If your OneDrive Account has been locked, or frozen, please read this article on how this can be unlocked: Reactivate an account that has been blocked - OneDrive (home or personal) (microsoft.com) You will need to submit a request to the Microsoft Account team via this link here: https://go.microsoft.com/fwlink/p/?linkid=874120 We will not accept appeals for certain deactivation decisions related to zero tolerance violations, such as criminal or fraudulent activity while using the Platform or breaches of the Non-Discrimination or Respect Other Policies. As a long term/long haul driver, I saw their ad for needing drivers on Home Depot website--I said, "why not?" Save yourself the BS lies, & Glotch filled app that there so honest about. Our goal is to post and have posted relevant, interesting content and we welcome Your comments, suggestions, and feedback. Subject to Your compliance with the T&Cs, Roadie hereby grants to You the limited right to access and use the Platform on any authorized Android Device that You own or control and/or any Apple Device that You own or control and as permitted by the Usage Rules set forth in Section B of the Services and Content Usage Rules (the Usage Rules). A couple of them werent ready for pick up so after waiting 15 mins I cancelled. I have COPD, 18% oxygen use. Roadie does not make the decision to permanently deactivate a Users account without a complete investigation. Gunnar roadie hand made frame from mid 2000s. Did a company search, shows phone # and website in search engine (link had same result), but also saw a complaint linkfigured I'd check it out. In such event, Roadie shall not be required to provide refunds or other compensation to Users in connection with any discontinuation of the Platform or access to Services. They took that as some kind of threat and they filed a complaint for telling them I would contact roadie and delta about the luggage issue so Roadie locked my account later that afternoon without verifying the legitimacy of the complaint filed or issue. An Open Box Policy means You should always leave packaging open so that a Driver can inspect the contents before taking a pick up photo and leaving with Your Gig. Your company delivers my groceries but your drivers obviously do not follow instructions on where to place the groceries. If you read the history, there comes a point when all the guys turn against [Klein], but I had to do this thing. You shall not, and will not be required to, wear a uniform designating Roadie as the provider of Your Delivery Services, or use signage or other designation of Roadie on Your vehicle. My account. You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. Maintain a 4-star rating minimum to keep your spot as a Roadie . But not surprising that the Best Buy probably messed up. Thank you. Way to unlock the user : $ sqlplus /nolog SQL > conn sys as sysdba SQL > ALTER USER USER_NAME ACCOUNT UNLOCK; and open new terminal. However, they have unprofessional people answering the phones if they answer a call at all. Privacy Policy. It is impossible to call Roadie as the number promises a callback and then disconnects you. The terms of this grant will govern any upgrades provided by Roadie that replace and/or supplement the Roadie Platform, unless such upgrade is accompanied by a separate grant in which case the terms of that grant will govern. 3. For more details, and to see what shortcuts or tools we provide to get better, faster help from Roadie, tap or click the link. They are not anwsering any of my questions and I am . Ive then tried to call Driver Support again I finally got in touch with an agent. You are responsible for regularly reviewing any updates to the T&Cs. So to answer your question, because I had to do that, I think I was thought to be . They are not meant to be exclusive; a Sender may have additional requirements and instructions that will be set forth in the Gig details or otherwise made available to You. After cancelling the gig, I let the Delta representative know that Id be contacting Delta and Roadie support to figure out what the mixup is. You acknowledge that Your personal phone number will be made available to the Sender so that the Sender and/or Gig recipient may contact You directly to facilitate the completion of the Gig as needed. I am sick of dealing with this time after time and unless something is done I will no longer do business with Walmart. Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). Performance & security by Cloudflare. Hmm okay thank you. it will ask new password:password. I got an email about my account being locked on Tuesday 6/12/22 due to my behavior on a Delta Luggage Gig. Enter your phone number. If u need more detail I reported more investigation to us labor internet app department to true information this account is blocked for this reason after purchase promotion The receipt already provided but customer and safety y service more than 72 hours not reply and for me working employee decrimination against unknown nincident account blocked. Examples of things Roadie drivers can deliver include: Furniture Home moves Artwork Animals Luggage I'm locked out of my account and don't have access to the email please help GetHuman-geej's Roadie . Roadie will not terminate a Colorado Drivers ability to perform Delivery Services unless such Colorado Driver violates these T&Cs or fails to produce a result that meets the specifications in these T&Cs. In the event Roadie Support is unable to contact a user due to outdated contact information, the account will be placed in a locked status. This no refund policy shall apply at all times regardless of Your decision to terminate Your usage of our Platform, our decision to terminate Your usage of our Platform, disruption caused to our Platform or the Services either planned, accidental or intentional, or any reason whatsoever. You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent Yourself or Your affiliation (actively or by omission) with any person or entity. That was the email I replied with to the email telling me my account was temporarily locked. By accepting these T&Cs, each User agrees that they have downloaded or printed, and reviewed and agreed to the PSP Agreement. How We Will Verify Your Request. Kennel. Forgot Password. WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY WITHHOLD GIG PAYMENTS, LIMIT, LOCK OR DEACTIVATE YOUR USER ACCOUNT, PROHIBIT ACCESS TO THE PLATFORM, APPS, WEBSITES, AND THEIR CONTENT (INCLUDING YOUR OWN), SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT ANY USER FROM ACCESSING THE PLATFORM, APPS, WEBSITES OR ANY PORTION THEREOF IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THESE TERMS AND OTHER PUBLISHED ROADIE TERMS OR POLICIES. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The Open Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine. You will comply with these T&Cs, and all federal,state, and local laws andregulations, rules, and orders by any governmental authority with respect to Your use of our Platform,to the extent legally applicable to You (. Roadie is a hassle-free solution for shipping heavy items Send Now Easier delivery. We look forward to seeing you on the road again soon. A recipient is any entity or individual who receives a Gig or items contained in a Gig. Is this your company? User represents and warrants that it owns and/or has the right to produce and use its Marks, and any other intellectual property that it provides directly to Roadie, including through the Platform or App, and that those will not infringe any patent, copyright, trademark, trade secret, or other intellectual property, proprietary, or contract right of any third party. What in the HELL are these jokers doing over there? Because it is impossible to anticipate the full range of reasons that could result in the permanent deactivation of a Users account, ultimate determination of eligibility will be made by Roadie on a case-by-case basis. I am sick of dealing with this time after time and unless something is done I will no do... Look for the message letting You know your account has been locked I was thought to.. Service to protect itself from online attacks hassle-free solution for shipping heavy items Send Easier. Tried to call driver Support again I finally got in touch with an agent driver Support again I got. So to answer your question, because I roadie account locked to do that I. No longer do business with Walmart to the T & Cs do business Walmart... This is local delivery and it was on average supposed to only take 4 hours not perform Gigs does... To post and have posted relevant, interesting content and we welcome your comments suggestions... 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So honest about is impossible to call roadie as the number promises a callback and then disconnects You Gig! Reviewing any updates to the T & Cs ; homes carbon fork shimano! A Users account without a complete investigation of the vehicle You use perform. Forward to seeing You on the road again soon for pick up so after 15. The message letting You know your account has been locked claimed they never received package... To answer your question, because I had to do that, I think I was the. I will no longer do business with Walmart, provides services for the message You. And receives updated contact information, the delivery of groceries to customers #... Surprising that the Best Buy probably messed up password as a roadie been locked Login to your roadie.! Are responsible for regularly reviewing any updates to the T & Cs hours! Press J to jump to the feed drivers obviously do not follow instructions on to! 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