After inserting the SIM correctly, check if theres service on your phone. Support is available 24/7 via phone by calling (878) 205-0088, . Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. So thats how to troubleshoot network issues on your Mint Mobile. It's as if it cannot register a new sim properly. Thank you so much! This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. Mint honestly does give unlimited talk and text. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Reset Your Phone's Network Connection 6. Best for perks. I am being told this could take up to 72 hours for resolution. of your phone is set to one that doesnt offer optimal coverage. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Check your APN settings. You can either do this online, via the Mint app, or by texting UPROAM to 6700. You can think of them like the Costco of mobile carriers. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Once youve downloaded the app, open it and click on. Press J to jump to the feed. Code. Mint Mobile is a good fit if you: Want an affordable cell phone plan. 23. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Activated but no service Switched to Mint last night, port supposedly went through today. Background. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Select the "Settings" icon on your homescreen 2. With my phone it was automatically selecting the network operator. Your device is not connected to a mobile network". For instance, my device always says either 4G or 5G. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Keep reading to find out more about this carrier and compare their latest plans. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. However, I have hit a serious issue as of this morning with getting no cellular data. It is common for some problems to be reported throughout the day. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Read 1 more review about Mint Mobile Advertisement DP My phone is an iPhone XR and it is unlocked. Press question mark to learn the rest of the keyboard shortcuts. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. Then pull down the Power-Off slider that appears on the screen to turn off the phone. I called Support: No issues with Patricia, who was patient and tried her best to help. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. How do I activate a Mint Mobile SIM card and get a new phone number? Save your new APN settings, then select them from the APN list on your device. Set APN Protocol to iPv4/IPv6 3. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Employers can decide unilaterally when the leave days are taken. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. Sounds like APN related. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. However, this process can sometimes go wrong and require a reset. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Here are some tips on how to get it back. Customer service. Tried a second trial as well with the same results. She hasnt. Use hotspot data. But if it isnt working, continue to the next step. If your phone supports Mint Mobile, youll be moved to the next stage automatically. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. I decided to switched to Mint Mobile like my friend recommended. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. I referred my sister. We are grateful for all the contributors - even the haters. In one, I moved an existing Mint sim card into it and everything worked fine. Author: Amie Clark | February 20, 2023. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. Now that you know whats up with UpRoam, get ready to take to the skies. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Mint is also deprioritized during heavy usage compared to T-Mobile. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. When mobile data stops working on Android, its world-shattering, in other words. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Once its done, reboot your phone. Sign in and select UpRoam from the main menu. 11. I just wish I had found this post several hours ago and saved everyone a bunch of time. 18.7 Mbps. It only works on WiFi. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. I did receive the original activation texts from Mint but nothing else comes through. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. Code. My APN is set to "ultra" now but the data issue has not been resolved. Anybody have any tricks for making this happen? Hi, I'll be glad to help you with this. Slide the Restart button on the screen to power cycle the phone. It didnt work either. Privacy Policy. This is especially true with older devices. Some devices dont allow you to switch and only support 4G or 4G/5G networks. How do I set up and manage two-factor authentication? Then download the Mint Mobile app store from the Google Play Store or App Store. I've just sent you a DM requesting the account's information, so that I can assist you. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Need a large amount of high-speed data. Updating your firmware might eliminate the bugs on the phone. I think they always say that, if you look at some other posts on here its usually APN issue. You can use your own unlocked GSM phone by swapping the SIM card. Trying to add a new APN but it isn't saving. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Visit Support. Thank you, I've sent the information that you requested. Content 1. View Packages. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Well, at least that's what our founders thought. (800) 683-7392. If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). Create an account to follow your favorite communities and start taking part in conversations. Purchased. Once youve filled in all the data, input your email address and select a password. Mint Family is a modern take on the wireless family plan with no data overages. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. The app will now check if your phone is compatible with the Mint Mobile network. I did reach out to Support and now the issue has been escalate by them to Tech Support. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. This made calls and texts work, but of course meant no more 4G. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Get $15 off your first order by using this Mint Mobile promo code. However, I have hit a serious issue as of this morning with getting no cellular data. 2023 Uqnic Network Pte Ltd.All rights reserved. Press J to jump to the feed. It's a setting. Then drag the top down. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans There is no roaming either. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). Lets get started. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Go over there and see if thats the case. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Select the "Cellular" menu option in the first section of the menu 3. Can't claim to understand enough to know what that implies. I'm sorry to hear that you're having issues with the network and services. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. It can be just one more person or up to four, as long as they're active Mint Mobile customers. The company's plans are available in increments of 3-, 6-, and 12-months. The SIM says it's activated, but I still don't have service. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. 99.9% chance her Mobile data is just turned off. Enjoy a range of . This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. What is Wi-Fi calling and how do I enable it? But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. Mint Mobile: 10GB data | Unl. See at . 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