Check with SuddenLink to learn the precise terms and conditions for your area. Standard installation is free when you sign up online or $49 otherwise. You need to call customer service to cancel your plan. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . Single frame size: about 4545 cm, you can make the pattern you want. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Its easy to cancel Optimum internet and television service. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Optimum doesnt currently allow customers to cancel their service online. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. And do they tell you this on the phone ABSOLUTELY NOT! Suddenlink is scamming people! Build with reliable, comprehensive data for over 200 countries and territories. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. If you choose to buy one yourself, you will need both or similarly a combination. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Suddenlink doesnt have any contracts or data caps. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. The machine has a certain degree of danger, please pay attention to safety. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Their technical performance has been excellent. If a map is no longer just a map, what is it? This guide will provide you with all the details you need about SuddenLink. . You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. 2023 FairShake. Google does maps best. Thank you for your feedback. I did all that stuff just so I won't be charged and I'm still being charged. Ask us about our "no box or no label" and Group Ship programs. Suddenlink Communications. Enter ZIP or City to find a location near you. She edited home repair and design content at websites like The Spruce and HomeAdvisor. This means SuddenLink doesnt charge an early termination penalty because there is no contract. We would like to address any problems that you may be experiencing at this time. Tue. So on July 5th that's what we did and there was no internet provided. Mon. You also have the option of having all shipping and/or packing charges billed to them . We value your privacy. And I forgot to disconnect. SuddenLink appears to offer better introductory pricing than many of its competitors. Hello, Allen! Yes, you do need both a router and a modem. Instead, they billed me for the full month. How to return your Suddenlink equipment. That was back in September. I agree to receive the Forbes Advisor newsletter via e-mail. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. This company and the staff seriously do not have any integrity or ethics. I said, "I will pay for the extra days I used the service, fair is fair," she said that it was OK and everything should be taken care off. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. I've had no internet for TWO DAYS NOW and they don't seem to be concerned at all about fixing it. I cant say enough good about this company! In 2022 Optimum bought them and got worse! SuddenLink internet is a great buy for the first year. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. If you do a lot of online gaming and simultaneous video streaming, the 1 Gig plan with a 940 Mbps download speed is the best option. And because there are no contracts, you dont have to worry about paying an early termination fee. They got more done in a few weeks than I did in over two years. . This will surely increase the credibility of your complaint. Can you pause your Optimum internet or television service? Centurylink Modem Return to Store. (But you still wont own them!) Most plans provide customers with unlimited data. You may be able to transfer your Optimum service to your new home. If you rent, you pay more over time, but the monthly costs are low. Suddenlink is scamming people! Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. The finished product of this class: carpet x1. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. By using this website you agree. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. (But you still wont own them!) Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. 1054. Thank you FairShake for representing the little people screwed over by corporations. The customer service is no help at all. He said he could lower it after I wanted to discontinue the service. 2.5 months later, Suddenlink charged my credit card for $70.41. Thanks & Welcome to the Forbes Home Improvement Community! All prices subject to change at any time. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. ", Phone calls suddenly drop, no one called me, no one emailed me back. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Royse City, TX 75189. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Do you have a customer issue as well? Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. We pride ourselves in delivering 24/7 customer service with over . Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. Keep reading to learn how. Do they tell u this in the office when turning in your equipment? We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. In 2020, Google Maps was used by over 1 billion people every month. The nearest suddenlink store locations can help with all your needs. From 18:01, an overtime fee of half an hour will be charged. I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. Worst customer experience in my life of 68 years. Suddenlink. All other marks contained herein are the property of their respective owners. Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. Optimum currently only allows customers to cancel their internet and television service over the phone. 1 Court Square West, Long Island City, NY 11101. Pay with a credit card, no account required. Unsubscribe easily. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Got a question about this activity? No. Find nearby nearest suddenlink store. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. But we weren't informed, and we didn't sign any ennoblement. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Find a nearest suddenlink store near you today. Suddenlink expects their materials back immediately. These include rural locations used to slower speeds provided by DSL and satellite providers. How Much Does Ethernet Installation Cost? All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. All Rights Reserved. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. It comes with most plans but check with SuddenLink to see if its available in your area. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Next time I will listen to the reviews posted out there. This comment was posted by a verified customer. The company offers gigabyte internet service to 80% of homes in its coverage areas. Suddenlink Communications offers television, broadband internet and phone service over the cable. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. I called and once again they said, ""Oops, I'll take that charge off right now." Yes, you can rent the equipment from your internet provider. Save your time and money. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. A link has directed you to this review. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. That is not right! She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. What are you looking for? Rockwall, TX 75032. 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