I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? They took my listing down with no explanation. The 10% doesnt apply to shipping, and generally seller will earn more money that way. "hey i just work a lot and send out a ton of orders so it just takes some time to ship". That was their policy. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. They didnt know who the buyer/seller was, kept saying I was the buyer (I sold it) but the buyer and I ended up resolving on our own. The seller has to ship within 3 days! mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. Really?! I tried to give a different seller a chance but got the same result. I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. Flag her account! Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. No, Mercari does not cancel orders if the seller does not ship. Please note that expedited shipping is not available via this offer. Mecari protects both buyer and seller! When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. Also, dont waste your time on Mercari, there are better, safer ways to sell. Lkkillian53@gmail.com, I used Mercari for exactly one day. No one would help me and transfer it in another way. Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. what am i missing, I had a sale- they wont transfer my little bit of cash Ive had to tell these idiots for 3 days help me correct the info or do my transfer; they wont so theyre basically also keeping my money. Later Blog. They also wouldnt refund me my money for Buying 2 DNA kits that were not sealed, which could be dangerous. She never sent my item back, kept it and tried to get the money. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. And they raise this frequently. Im not a clothes snob by any means Ive always been a bargain shopper. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. Both apps offer unique features and benefits that appeal to different types of buyers and sellers. I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. Thank you for saving me the headache! That is fine but what is of. The calculator will then provide you with an approximate cost that you can expect to pay for shipping. It says they have three days but what happens after that? Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. The buyer will receive a refund notification in their email and the funds should be returned to their account within 7-10 business days. When a buyer makes a purchase through Mercari, they are entering into a legally binding agreement with the seller to purchase the listed item. 'In honor of imnotlegolas for starting this subreddit. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. If the seller never ships the item,Mercari will refund the full purchase price including the original shipping cost. 2. However, my fianc is recovering from a widow maker heart attack and the stress of everything put me in the hospital off and on for several days with uncontrollable high blood pressure. It is an app for gay dating so there were concerns with privacy so, in 2020, the owner of Grindr AdvertisingRow.com - Home of online Advertising Inspiration & Ideas, AdvertisingRow.com | Home of Advertising Professionals, Advertising news, Infographics, Job offers. What happens if the seller doesn't ship within 3 days Mercari? Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. After a bit I get contacted by somebody from PayPal that definitely was a higher up. Most of which are from this past year. My husband should have read the whole description before buying it. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Shipping time frame You can learn more about Mercaris policies and practices by visiting their Help Center. When I use an app it is a matter of convince. but always within their 3 day window. Perhaps this is the kind of thing they are referring to? This guy had very specific tastes. Waited 2 more days and sent complaint to mercari. Mercari will also charge you to expedite payment. It was a bar of pure silver. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! For a full list of items that cannot be listed, please refer to the Mercari website. Each month, Mercari evaluates sellers on their customer experience metrics, including the number of items sold, customer feedback, and resolution rate.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. I was considering trying to sell on Mercari. Contact Mercari and they will cancel for you and not ding your account. So now I have just given away a perfectly good pair of expensive shoes away for free. Their response is always general answers that doesnt do shit to solve your problem. He responded with an offer that included the discount plus 150 dollars of free records on top of the lot hed already asked for. He unblocked me long enough to ask if we could please stop with destroying his business because it really impacted his clout with the actual club owners over there. Your email address will not be published. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. There are two big differences with Mercari vs. other sale sites: 1. Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. Scammed by Mercari!! Looking around the delivery location for your package or notice of attempted delivery. Its all about your attitude when first approaching them. After the transaction is rated, no refunds or returns can be made. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. No, they are not. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). I messaged him but he didnt respond. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. No, Sellers do not rate buyers on Mercari. I understand that but why wouldn't it at least scan at her post office? Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. No, Mercari does not pay for return shipping. Well the total weight of what I SHIPPED was 175lbs freight. If your tracking stops receiving updates, we recommend reaching out to the shipping provider. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-mobile-banner-1','ezslot_20',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');The answer to this question will largely depend on the individual and their preference for selling. He hadnt even seen it yet. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. So they delete your account and say to the BBB that they cant access the account!!! But at least they end up actually fixing it! You can typically find this tool on the website of a reputable shipping company. Tried on several times to make purchase. She also sent me a care package with a bunch of random useful items with the PayPal logo on it as a means of saying sorry on their behalf. I used the site one time and lost $30. Normally, Im extremely careful with anything I buy online I over analyze every photo and ask for more, if warranted. EBay takes a % of your postage charged, really outrageous. That was not or whom I thought I was buying the product from. Mercari wont let you change a rating or even comment on it, unlike Ebay. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! When the item sold and they emailed me the label, it said 17 lbs. Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). They responded with, merchandise was insufficiently packaged and hazardous to return. Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. If you find a place, post it or message me please. Wtf? Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . This act in and of itself is not against Mercari rules. ', Press J to jump to the feed. I like this site for selling my stuff. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. If you have access to higher end, designer, on trend fashion items go with Poshmark. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If youre selling used goods you may save money by selling on, If youre selling more expensive items, consider, I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. I instantly got on the phone with PayPal to no resolution. As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. I also ask for measurements and am extremely thorough. Everything was all good and the buyer was super stoked he found it. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. Does Mercari report your sales to the IRS? Enjoy your order!. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. As far as ever being a seller on Mercari nope, nope, nope. Press question mark to learn the rest of the keyboard shortcuts. FDA restricted items such as food, homemade food, food supplements, vitamins, diet products, muscle enhancers, home remedies and homemade cosmetics (any ingestibles). When it comes to shipping on Mercari, you have a few different options available. Why is Mercari still allowing her to sell on their platform? Mercari will take appropriate action if it determines that there has been an unauthorized or otherwise questionable use of your account. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. Looking to pad your bank account or pay off your holiday debt? who knows. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. Contact mercari- they can cancel it for you. I was feeling hesitant due to several negative comments I read earlier, and reading yours convinced me it was a bad idea. Its happened to me a few times bad sellers get you a cancellation. It isjust a sleazy way to get more money from you. Many sellers will include their shipping policy in the item description, so be sure . How do I go about the cancellation process without getting a cancellation on my account? Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. 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