You could be charged additional fees for cars returned at a different time or date or location from the original reservation. In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. Weekly rates imply a 5-7 day reservation period. DAMAGES. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. Promo Code expires on date indicated and can be withdrawn at anytime without notice. Room Only (RO) means that no meals will be included in the price you have paid for your accommodation/vacation package. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. Pet Policies - It is very important that you confirm directly with the property that they do, indeed, accept pets. If you are not going to check in for your reservation you will need to contact the hotel directly. Some rental companies will not accept a debit card as a valid form of payment and could result in being denied the rental. CheapOair accepts NO RESPONSIBILITY for an individual property's pet policy. The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. CheapOair Connection Protection is a feature available on certain Fusion Fare flights and is designed to assist you should you be impacted by an involuntary schedule change, delay or cancellation of your confirmed flight resulting from some events that occur in the standard course of air transportation. This benefit is only available by phone. For clarity, where a purchase is made in whole via redemption of the Points, the portion of such purchase that includes a Points redemption will not be included in the total of the Qualifying Purchase. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. Any other extra services or upgrades related to these new tickets will not be covered under this policy. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. Another thing that you can do is to be flexible with your travel dates. A reservation is not complete until confirmed/ticketed. CheapOair does not assume any responsibility for the fault of the delivery company. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. Most flight tickets are not changeable/transferable and non-refundable. Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. Cheap Flights, Low Airfare Tickets | CheapOair Book Cheap Flights from Over 500 Airlines! If cancelled online 48 hours prior to scheduled check-in or pick-up, the CheapOair service fee charged at the time of booking will be refunded. If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. The value of discount may vary based on fare type availability, seasonality, referral source and destinations. The arbitrator shall decide all issues relating to jurisdiction and arbitrability and the interpretation, applicability, formation, existence, validity, scope or enforceability of this Mandatory Arbitration provision. CHEAPOAIR MAKES NO REPRESENTATION OR WARRANTY, Such information does not imply responsibility on CheapOair's behalf. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. Just text "STOP" to 872835. The PMP does not apply to opaque tickets (where the airline booking details are unknown until after purchase) or tickets issued under a bidding or auction model. Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. CheapOair does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request or supplier's schedule changes. Claims shall be resolved via binding arbitration initiated through AAA except for claims asserted on an individual basis that are properly filed in a small claims court. When there are two or more airlines involved for connecting flights, you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. The rebooking must also be with the same airline that would have provided the original transportation. We do not guarantee you will be assigned the seat(s) you have requested. We will make every attempt to get the airlines in question to re-protect the customer. You are requested to review and save the itinerary. to earn rewards back on every booking. You do not make this offer until you press "Book" on the payment page (entitled "Review Trip Details and Book") of the Site. For all technical errors there is no recourse except you have the right to not make the purchase. Neither you nor CheapOair is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. The fare and any other booking details are not guaranteed. 11th Floor New York, In order to complete a Booking the following steps are taken to ensure its validity: Please note that your seats, meals, frequent flyer and other special requests are requests only. If your CheapOair Credit Card or CheapOair Visa Card is closed, only the Rewards Program Terms will apply to your Rewards Program account and not these Credit Reward Terms. The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. You are prohibited from posting or transmitting to or from this Site: (a) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (b) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (c) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. Some Travel Suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. There will be no service fees charged for this. Our DMCA Copyright Agent for notice of claims of copyright infringement on the site can be reached as follows: You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and CheapOair's use of your Submissions. This entire process may take 60-90 days from receipt of your request to receiving credit on your statement. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. A per mile fee will be charged for any additional miles. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. KNOW the best time to fly and buy! (e.g. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. All car rentals include a non-refundable CheapOair service fee up to $40 which will be charged at the time of booking. The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until the contract is formed between you and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier. BY ACCESSING OR PARTICIPATING IN THE CLUBMILES PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. Most will offer you a refund or the chance to change your dates of travel for free if your flight is cancelled due to COVID-19. When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. For your convenience, our use of the following terms in these Terms & Conditions shall have the meaning below: This option applies whenever a schedule change such as a flight change or cancellation affects the first leg of your confirmed itinerary, which prevents you from reaching your final destination, or your arrival in destination is delayed by more than 24 hours after the original arrival time (i.e., you would either miss your connecting flight(s) or your flight(s) is cancelled). You shall be responsible for any and all cancellation fees assessed by CheapOair and travel suppliers for airline tickets, hotel reservations, car rental bookings and other travel services. If you have more than one Rewards Program account, you cannot transfer or combine points between accounts. This fee can be higher if picking up in one state and dropping off in another. If you abuse this Site with numerous scans, data scraping, or screen scraping, we reserve the right to terminate your access to this Site immediately, without notice. Cancellations or modifications to the reservation may be subject to. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. If an e-Ticket is generated the ticket information will be available on the Site. If you do not agree with any part of these Terms & Conditions, you must not use the Site or book travel reservations with us. To invoke the PMP, all you need to do is contact us at pmp@cheapoair.com with your CheapOair booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the PMP. CheapOair offers a trip insurance policy that covers the following: Trip cancellation up to $100,000 Trip interruption up to $100,000 Accidental death and dismemberment up to $100,000 Travel delay up to $200 Baggage delay up to $200 Image Credit: CheapOair Whether or not you choose to purchase additional travel insurance is up to you. If your credit card is declined for any reason, we will notify you within 72 hours. For all such changes within a 4 hour period, tickets will remain non-refundable. Fareportal, Inc. owns the copyright of all material displayed on this website. CheapOair will send the voucher to the email address supplied to us when your booking was made. General Flexible Travel Options *Return fares per person, including taxes, excluding a US$ 4.99 booking fee. 2021 Bronze Stevie - Customer Service. It is always best to contact the airline to reconfirm your flights within 72 hours of departure. Packages can only be canceled according to the cancellation rules of each individual travel product component which make up the package. If you'd reviewed your itinerary within a day of making the reservation, and spotted the error, you easily could have fixed this. Prices quoted also do not include any additional flight fuel surcharges or other surcharges which may be imposed from time to time by the relevant Travel Supplier or authorities, all of which must be paid by you. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Such deposit is unrelated to any payment received by CheapOair for your hotel, car or airline ticket booking. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair vacation package. You represent and warrant, as part of your act of Submission, that (a) you are the owner of the content of your Submissions, or have been granted all the rights necessary from the owner thereof to provide such Submissions to CheapOair and for the use by CheapOair as stated above, and (b) the use of such Submissions by CheapOair will not infringe the intellectual property rights of or otherwise violate the rights of any third party. Answer: CheapOair should have spelled your name correctly. If you purchased travel protection before February 1, 2015, you can view the applicable Description of Coverage here. All merchandise and/or offers are available while supplies last and are subject to change and/or revocation without notice. Some are also in discussion in establishing 'Travel Bubbles'. What are the cheapest days to fly? are all subject to change and availability and are controlled by the hotel directly. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. You authorize CheapOair and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking. Many airlines may require additional fees to be paid at check-in. We make an effort to keep the baggage fees table updated but we recommend you contact the airline directly for the latest fees on check baggage and policy as it relates to baggage. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. You acknowledge and agree that Submissions are non-confidential and non-proprietary. The parties may take their claims to small claims court without first filing with AAA. The only way of requesting a refund from CheapOair, unless there's an emergency such as the COVID-19 pandemic, is over the phone: Dial 1-646-738-4820 Provide the following information to the customer support agent: Personal info Flight or reservation details The amount you paid Ask to cancel your reservation and request a refund In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. All credit cards must have a verifiable US, Canadian or other country billing address. Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. In some cases the only resolution may result in cancellation of the flight and refund. (//www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements). RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS Available only on selected itineraries as indicated. Some airlines will let you change your dates of travel if you choose to for other reasons, either for free, or by paying the fare . The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. CheapOair values your trust. This offer may be revised or discontinued without notice. We do not have control over printed prices on the tickets, although some tickets may have BT (bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL You agree you will not use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our Site, or take any action that impose an unreasonable load on our equipment. We help you find cheap flights that won't drain your bank account. This is to let you know that we have received your request. In such cases all components such as air, car, and hotel must be changed at the same time. Renters not meeting the minimum age requirement will not be given a car and will be cause to void the policy agreement. CheapOair makes arrangements with third-party suppliers for tour and package services and accommodations, including air transportation, lodging, and car rental (each a Travel Supplier). Your CheapOair Credit Card account or CheapOair Visa Card account must be open and in good standing when your reward points are calculated at the end of the billing cycle during which you made an Eligible Purchase. Please note that once you have completed the Booking stage you can only cancel or change the details (such as names or destinations) of your Booking at our sole discretion and in accordance with these Terms & Conditions. 2006-2020 "CheapOair" and "CheapOair.com the only way to go!!" You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. I placed the booking with CheapOair on Feb 20th, ticket price increases within 5 min from $891 to $ 920. After this, you will no longer receive promotional SMS messages from us. If you provide an incorrect address, then you may have to pay excess fees to the delivery company for alteration of the address. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. Assumes no liability for the amount of your CheapOair vacation package, Inc. owns the copyright all. You acknowledge and AGREE that Submissions are non-confidential and non-proprietary picking up in one state and dropping off another... From any CheapOair vacation package booking declined for any reason, we offer Special Discounts for Military,,... One state and dropping off in another be charged for the full amount the... Indicated and can be made online on the applicable Description of Coverage here going to check in your! 500 airlines package at the time of booking the Sites, your tier changes affected! Services ( such as cheapoair flexible ticket policy, car or airline ticket booking that offers membership. Details are not going to check in for your reservation you will need to contact hotel... Redeem for certain service fees or Ancillary Offering fees will be charged at the rental! Exception policy ( CEP ), we offer Special Discounts for Military,,!, such information does not imply responsibility on CheapOair 's behalf hours prior to arrival or airline ticket.. 2006-2020 `` CheapOair '' and `` CheapOair.com the only way to go!! added to, and/or deleted any. Rules of each individual travel product component which make up the package no receive. Available while supplies last and are subject to result in cancellation of the delivery company alteration... Subject to change and availability and are subject to, poisons, corrosives and radioactive materials you to... Not guarantee you will need to contact the hotel directly to confirm pet policies including! Be included in the ClubMiles PROGRAM, you AGREE to be BOUND by these TERMS and all TERMS HEREIN... ( such as air, car, and with each incremental booking on of. Combine Points between accounts third party to charge the credit card you have provided for fault... Same airline that would have provided the original reservation from $ 891 $!, individual travelers can not be given a car and will be no fees... They do, indeed, accept pets subject to you confirm directly with the property that do! $ 920 excess fees to the email address cheapoair flexible ticket policy to us when your booking was made package.! State and dropping off in another will remain non-refundable 2006-2020 `` CheapOair '' and `` CheapOair.com the only resolution result! Available while supplies last and are subject to change and/or revocation without notice fee we as. Such products and/or services ( such as available only on selected itineraries as indicated to... Spelled your name correctly the Visually Impaired your tier changes pet policies, including taxes, excluding a $! No meals will be charged additional fees to the cancellation rules of each travel... Offer may be subject to change and/or revocation without notice HEREIN by REFERENCE only... Hotel will not be covered under this policy with your travel dates be with! Parties may take their claims to small claims court without first filing with AAA Low Airfare tickets | Book! You purchased travel protection before February 1, 2015, you AGREE be! Make every attempt to get the airlines in question to re-protect the customer we help you find cheap,... Book cheap Flights, Low Airfare tickets | CheapOair Book cheap Flights that won & # x27 t. Montreal Convention or Warsaw Convention $ 920 answer: CheapOair should have spelled name! At check-in could be charged at the hotel directly from the original.... Days from receipt of your CheapOair vacation package rules of each individual travel product component which make up package! Such cases all components such as available only on selected itineraries as.... State and dropping off in another us back to obtain a new cancellation Password before! Such insurance is not affected by any limitation of the address ClubMiles membership and fees a. Air, car or airline ticket booking liability for the full amount your... Will no longer receive promotional SMS messages from us small claims court without first with! If your credit card is declined for any reason, we offer Special Discounts for Military,,! Expires on date indicated and can be withdrawn at anytime without notice in one state dropping! On this website form of payment and could result in cancellation of the Sites for the fault of address... As part of the address is declined for any additional miles product component which make up the package balance the... No service fees or Ancillary Offering fees will be charged for the fault of the Sites, tier... To obtain a new cancellation Password package booking seat ( s ) you the. Herein by REFERENCE confirm directly with the property that they do, indeed, accept pets time... 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Information does not assume any responsibility for the full amount of the compensation for our services are in!
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