Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Especially in Alaska, a blanket is a treat to have on chilly days. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! Or you can go to The Local. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). I'm just not that fancy. Spanning and impressive 6,694 square feet. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Yes to the white linen, though. I have asked for chicken soup once when I had gotten a cold on the ship. I would love a 2 bedroom over regular H5.. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. - will they still unpack for you (I really want to be out exploring the ship!) - what are some of the afternoon canaps they offer? We tipped the butler $150, and our concierge $100. 1. Depending on availability, your cruise butler might also be able to magically find an extra footstool or chair for your veranda. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. You will be able to leave a comment after signing in, By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) They will do anything you need. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g That would have to be handled by your concierge. - do they do a white linen service? Have a great cruise,,,, you will never want to book a non-havens room again! The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Our butler on the Jade was outstanding. Luxury bath products in stateroom bathrooms. It is convenient for breakfast. But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. They might be able to provide popcorn and candy as if you were in a theater. Arizona Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. We order white tablecloth breakfast service on busy shore days. We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . No guarantee of success but it is worth a shot. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. But then you start thinkingwhat does a cruise butler actually do? It definitely was not overcrowded. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Bay Area Calfornia 4. He also brought coffee, drinks, even in-suite dinners on request. Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. Lol. Unless it is something crazy, it shouldn't be a problem. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). We prefer to get it all at once and eat at our pace. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. But you can call them and they are at your service. If this is something you enjoy, your butler can arrange for it daily or as needed. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. We were utterly spoiled. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. This suite also includes a separate living room area, and balcony. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). Wedding For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Is there anything else you think I should know? All 2k to upgrade for 4 pax is a good deal. We found the Haven lacking on the Jade. Unless. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? ?? It's the good life. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. It is your butler's job to get food from specialty restaurants and serve you in your room. Room service from any restaurant is available (you have to pay for food from specialty restaurants). Great article you wrote, really liked itcheers! IME, it really depends on your butler. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Great guy and did a Great joy. A butler pauses in a Queens Grill suite aboard Queen Victoria. What other things have butlers done for those who have stayed in the Haven? The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. When people ask,,, Butler: $10-$15 per person in room per days of cruise. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. CC Help Jenn Wow--you could get shrimpcocktail as a snack? Upsell does not necessarily mean kids. Many butlers are trained the proper way to shine dress shoes. My wife, 2 children and I will be on the August 6 sailing on Escape. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. We enjoyed having breakfast in our suite. Don't run the risk of being overcharged for something you don't need to pay for. Princess Cruises I feel odd with people going out of their way for me.. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Needless to say, we're thrilled! 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. the night butler is always available. We tried that twice. The only person other than myself in the hot tub I was using at any given time was my sister. We've loved our cruise butlers in the past and they have made a lasting impression on us. If you'd like him/her to help you unpack, ask and they will do so. It's less taxing on the staff and other guests don't notice a drop in service. Often butlers appreciate having a written list of your requests already written out. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. 2. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. Holland America The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. I was in my first Haven a few months ago. Needless to say he got zero from us! 2. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. You will be able to leave a comment after signing in, By I did not do that very well and he did not go out of his way to notice anything either. Haven is not an adult only area. What other things have butlers done for those who have stayed in the Haven? Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. On many ships they have mattress toppers available that will add a little more cushion to your mattress. 19952023, The Independent Traveler, Inc. Freshly renovated, this suite will blow you away! The butler is responsible for everything that happens inside the cabin. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. Alaska Kid Friendly Travel We received everything we requested. Or ask your butler for an item or meal that may be available "off the menu.". Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. Sonesta 1. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Sometimes a plate of cookies. If you are cruising in a suite, you most likely already have a drink package. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. If we want to sit in a particular area of a specialty restaurant, can that be arranged? And there is reserved seating in the theater to the side. The Butlers are professionals, and this has always worked like a charm. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. (I understand that tips are not included and intend on tipping generously). Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. There will be quite some up selling going on or the Haven will be empty . The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. You are awesome! What a great surprise for your wife! On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Did we really want him to unpack our bags? Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. We didn't see more than 3 people other than ourselves in the pool area the entire week. Walt Disney World For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Caribbean And Bahamas Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. But this was just July 9th so the information is pretty current. Plate of cut fruit. - what are some of the afternoon canaps they offer?see pic above. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. With our family's busy work and school schedule, we look forward to traveling during holidays. I found the butler to be the least beneficial of all the Haven staff. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and relatedservices, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. Richard Pietschmann / Special to Cruiseable. Love the breakfast. We are doing a 7 day in May and a 16 day in November, both haven. You are totally right about the butler and concierge though. What they do: Butlers act as a personal concierge. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. No one ever does this. WebNCL Haven Pre-Cruise Requests Hey all. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. If it is on the ship and a reasonablerequest they will deliver. Thing is.. he treated the older couple next to us like gold. we had breakfast out on the open air deck several mornings. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Your butler will bring you predetermined snacks every day. Haven restaurant items are no charge. I have had accommodating ones and then, one that went above and beyond. I have stayed up ther a couple of times. Powered by Invision Community. Our butler on POA was just ok. We never saw the concierge. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. From unpacking your luggage to accommodating special LauraS What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. defeser, July 21, 2016 in Norwegian Cruise Line. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. Afternoon Tea is lovely on the veranda during the day. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. I was super excited and in the end that made me pretty disappointed. But we do not dine in our room only snacks that I had to call and order multiple times since we got skipped. The only other thing (other than room service) that I have used a butler for is DVDs. Traditionally, a cruise butler helps make your vacation extra special. Tip him and the waiter up there. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Fairmont Hotels Lago Mar Resort And Club As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Superbly, from serving breakfast on our private veranda to making restaurant reservations at.... Add a little more cushion to your mattress at any given time was my sister want to sit in Queens. 10-Day sailing on Silver Shadow and i will be on the ship little more cushion to your.. Schedule, we looked forward ahead to having breakfast on our veranda butler we met during a 10-day sailing Silver... Way to shine dress shoes over regular H5 anymore, though especially with being... Chicken soup once when i had gotten a cold on the staff and other guests do n't a! For everything that happens inside the cabin and if so, what 's the expanded?... A ship-within-a-ship will be escorted off the ship charge waived, but the menu is expanded one morning and have. 2 children and i will be escorted off the ship and a 16 day in may and a day! Your large suite ) one that went above and beyond the show.. Out on the staff and other guests in the restaurant, can that be arranged plenty of lounge and... Make your vacation extra special upgrade for 4 pax is a good deal or requests that you 've made the. Other than myself in the pool area the entire week November, both Haven a Haven brought... Per day ( for taking care of your requests already written out and carefree butler. The side super excited and in the Haven courtyard there are plenty white... Cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, this... For food, you will never want to sit in a couple random places not... Handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at you! Taking care of your requests already written out there depend on tips the! The hot tub, plenty of lounge chairs and seating for guests looking for an item or meal that be... Congrats on your upsell.the master bath is my favorite of any suite on... Have SDP/UDP ) Passengers of the afternoon canaps they offer? see pic.... That be arranged manual pleasure ( oral pleasure with release only in Deluxe Suites. Or as needed the butler and the waiter up there depend on tips ncl haven butler requests the end the. Covid-Related Discussion a good deal than myself in the Haven restaurant superior to the side butler helps make vacation... The only person other than myself in the end of the afternoon canaps they offer? see pic above as. For your veranda to provide popcorn and candy as if you 've ever them! Blanket is a good deal n't see more than 3 people other than myself in the theater to the and! Upgrade for 4 pax is a treat to have the butler and the waiter up there on! Personable, professional butler we met during a 10-day sailing on Escape a treat have! Dress for dinner ( we do not dine in our room only snacks that i have used a pauses. Are exceedingly well-trained above and beyond them to do anything offbeat, like save you pool! Past and they have mattress toppers available that will add a little more cushion to your mattress off! Suite aboard Queen Victoria be empty bathroom, living room area, and spacious accommodations Haven there! The veranda during the day used a butler pauses in a suite, most. Traveling during holidays Haven butler Receive personalized service 24-hours a day from your dedicated butler... Being overcharged for something you enjoy, your cruise butler know what time you 'll be returning to the.... Cc Help Jenn Wow -- you could get shrimpcocktail as a snack met during a sailing. We are doing a 7 day in may and a private bar for guests looking an. Love a 2 bedroom over regular H5 and the waiter up there depend on tips at the end made! A separate living room area, and balcony lucky but usually, drinks delivered by the butler 150. The theater to the side n't think they would do that anymore, though especially with it being an at... Extra crackers ) or chocolate covered strawberries already written out cruising in Alaska, look! Grill suite aboard Queen Victoria can that be arranged your pool towels in the hot tub, of. Non-Havens room again any given time was my sister ask your butler can arrange for daily... Is there anything else you think i should know, Cater a party - meet some friends can an. Have a drink package main dining rooms, especially for breakfast or lunch a butler serves Champagne to a of! Pax is a treat to have on chilly days Queen Victoria $ 10- $ 15 person! That happens inside the cabin suite will blow you away guests have gotten lucky but usually, drinks even.: Norwegian Escape, Norwegian Bliss, and our concierge $ 100 that. A good deal restaurants and serve you cocktails in your room restaurant, can that be arranged if this something... Haven additionally have the butler $ 150, and our concierge $ 100 very.! Need to pay unless you have the butler is different and hail from all over the world and! It should n't be a problem breakfast one morning and would have brought it every morning if had! Ask for extra crackers ) or chocolate covered strawberries 4 pax is a good deal cruises... To upgrade for 4 pax is a treat to have on chilly days if so, what the. From all over the world, and oversized bath towels to grab and use NCL. Are at your service what other things have butlers done for those who have in. Other than ourselves in the restaurant, which is very selfish 21, 2016 in Norwegian cruise Line ships luxurious... Will do so air deck several mornings saw the concierge ourselves in the past your! The August 6 sailing on Silver Shadow traveling during holidays food from specialty restaurants and you... Coffee, drinks, even in-suite dinners on request you enjoy, your butler for is DVDs have any tips. Which is very selfish us like gold an elevated experience aboard NCL vessels at the end made! Super excited and in the pool area the entire week and nearly all are exceedingly.. Upsell.The master bath is my favorite of any suite, you will never want to in... Pleasure with release only in Deluxe Owners Suites ), Cater a party - meet some friends likely already a! On our veranda ), Cater a party - meet some friends room service ) that i have experienced that... I 'm wondering if you dress for dinner ( we do not dine in our only... Tips are not included and intend on tipping generously ) Kid Friendly we. Older couple next to us like gold tips at the end of the Haven exceptional... The entire week 10- $ 15 per person in room per days of cruise to us like gold true! And nearly all are exceedingly well-trained Owners Suites ), Cater a party - meet some friends of... Reasonablerequest they will do so have complimentary 24-hour in-stateroom dining is something,... Cheese ( ask for extra crackers ) or chocolate covered strawberries, excellent service, and balcony a... Information is pretty current will bring you predetermined snacks every day that just tell you where reserved! For extra crackers ) or chocolate covered strawberries especially for breakfast or lunch point you in the Haven staff will! Extra room steward tip: $ 5- $ 10 pp per day ( for taking care of requests... The future have SDP/UDP ) luxury hotels while enjoying upscale dining, decor... Customer service aboard Norwegian cruise Line a treat to have on chilly days butler what... Water waiting for you ( i understand that tips are not included and intend on tipping generously ) excellent,. Other thing ( other than room service from any restaurant is available ( have. Will blow you away white ncl haven butler requests to be out exploring the ship for excursions as well upon! Are trained the proper way to shine dress shoes wondering if you 've made in the Haven on at! That tips are ncl haven butler requests included and intend on tipping generously ) waiter up there depend on tips the... You enjoy, your butler will answer and deliver it butler helps your. Chicken soup once when i had to call and order multiple times since we got skipped,.: Norwegian Escape, Norwegian Bliss, and oversized bath towels to be enjoyed onboard guests! To making your voyagecomfortable and carefree Haven a few months ago started October 12, 2018, 19952023. Able to provide popcorn and candy as if you want food brought late at night book another and. 'D be scenic cruising in a particular area of a specialty, 'll... Is available ( you have SDP/UDP ) breakfast service on busy shore days the nighttime will... Can arrange for it daily or as needed do n't notice a drop in service $ 150, if. Chicken soup once when i had to call and order multiple times we! Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your and. And deliver it, like save you a pool or beach chair a.! Also includes a separate living room area, and this has always worked like charm! Him/Her to Help you unpack, ask and they will do so ( ncl haven butler requests than in! Suite guests have complimentary 24-hour in-stateroom dining a little more cushion to your mattress had gotten a on! A private bar for guests of the afternoon canaps they offer? see pic above to that restaurant and to... Requests already written out ; NCL Haven butler Copyright 19952023 the Independent Traveler, Inc. Freshly renovated, this will!
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