Three Year Limited Warranty EdenPURE. !Regina aka A Damsel in Distress. Well, to solve the issue, first, clean the dirty filter to operate the heater perfectly. The quartz infrared lamp gently warms the patented cured copper tubes. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Below is an example of the primary product label on the back of an EdenPURE Heater. I highly recommend! We explained all the major problems and their solutions in the above Edenpure heater troubleshooting guide. Highly recommended. This results in more accurate temperature readings. EdenPURE Heaters Quartz Infrared . To clean the filter, follow the following steps: To purchase a replacement filter, purchase the following filter. Plug in another appliance or fixture such as a lamp to see if the power outlet works. I will tell everyone about this company! 8100 A Main Street I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. To fix the sound issue, lubricate the blower fan motor & make sure the fan belt is not wearing down Or misaligned. To solve the issue, first, unplug the unit and then shake the unit forth & back. I will tell everyone about this company! Would definitely recommend AirNmore to anyone with portable heater problems. Eden Pure could not help me. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. We have a gen 3 Model A4136-RTL that was working fine but I shut it off due to it being a warm day and it was too hot in here now that are weather is cold again the heater will not power on, you push the power button it makes a click sound but will not turn on. On top of that he was a gentleman not too many left in the business world. Continue being a Good Samaritan!!! Paul is easy to talk to and responds quickly to any further information required. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. It is lovely here in Kansas today. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! This product is certified by Amazon to work with Alexa. The EdenPURE portable electric heater is a scam by my count. You can counter-check and plug any other appliance in the outlet to see if it is functioning properly. I will always come back. Eva Bates 01:58 04 Nov 21 Paul went above &beyond to help me with my heater professional & courteous nina atherholt 20:15 24 Aug 21 Very satisfying experience: Paul was very helpful, honest and professional. Free shipping for many products! The EdenPURE GEN4 heater is designed to exhaust all heat when the heater goes in to cool down mode. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. These 20,000 Hour GEN 3 Upgraded Bulbs are backwards compatible with older Large Models and have 4 times the life expectancy of the older versions. Instead, AirNMore suggested I press a certain button and the error message went away. He knows what he is doing. Best service I've seen in years. does not include entire front cover) He explained why the machine did that and solved my problem at no change. Awesome customer service, friendly, knowleageable and a great American! Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). On installing new bulbs my Eden Pure USA1000 was not blowing hot air. I highly recommend his company. To reset, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. I understood the directions on the video. Yes. I called because I thought I needed a replacement part. Very frustrating. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. I then tested all new and old heating elements for continuity, and they all had continuity. He was right. Your recently viewed items and featured recommendations. I picked Paul's contact details from internet. I bought from him because he was so helpful! Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. The heaters automatic shut-off requires resetting it. Thank you so much and I will recommend you to anybody that needs your services, again great job! I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . After cooling down the fan heater within a few minutes, the heater will automatically shut off. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. The heater also may not operate if you have stored it in freezing temperatures and it hasn't had enough time to warm up. Bob Villa backs it. 888.281.9031 The parts also arrived quickly. I then tested all new and old heating elements for continuity, and they all had continuity. I highly recommend his company. I called AirNmore spoke to Paul and he was very happy to help me with my problem. Paul was great in getting me the right parts with the right (improved) connectors. Room temp about 65* , thermostat is set on high. Would highly recommend his services to anyone. He always gets right back to you and is very knowledgeable. The parts also arrived quickly. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. ann simmons 23:05 21 Nov 19 I made two calls to them. I will always come back. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. . I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. The price is $173 per night from Mar 16 to Mar 17. I opted to buy a new unit. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. Thank you very much Paul for all of your assistance. I have a Gen Model 500. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. If you have any questions, please call us at800-707-8725. Just Brilliant!! The Model Names are listed for Reference Only. I would have preferred more packing around that little circuit board but that is my only complaint. Is there another solution? If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. As resetting doesnt work, it is better to contact the owners customer support center to inspect your heater to fix the issue. You may encounter it for the following reasons: If you notice your Edenpure heaters fan is making noise, you should immediately do the following to fix it: Your Edenpure heater is blowing cold air because it is not functioning properly or operating correctly. I was so impressed with his wildness to help me. Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. An example of this can be found at the bottom of this page. Test your Edenpure heaters proper resistance. This page contains a complete list of parts for the EdenPURE GEN4 A4643/RTL. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Eden Pure could not help me. This long bulb is normally EdenPURE Part - Fan Bushing Compatible with Models:EdenPURE 500 XLEdenPURE 1000 XLEdenPURE Gen 3 500EdenPURE Gen 3 1000SunTwin Elite 1500SunTwin Gen 3 1500, EdenPURE Part - AC Cord - A4524/RPCompatible with Models:EdenPURE Signature Elite, Pure Energy LLC I'm very thankful and highly recommend AirNmore. Next, make sure the master power switch/button is set to the ON position. If you have any questions, please call us at 800-707-8725. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? From the electrical wall outlet, unplug the heaters power cord. Hopefully, following the above guidelines, you will fix your Edenpure heaters problems by yourself. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . Details: Specifications: 5 Year Manufacturer's Warranty; IR Remote Control; Elec. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Edenpure heater troubleshooting guide outlined the solutions to the heaters problems, including it wont turn on, wont turn off, keep shutting off, the fan not working, and the heater has no power. Edenpure heaters major issues and their simple solutions are: The Edenpure heater operates best below 75 degrees temperature. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. AirNmore is customer service focused. When does that EVER happen? AirNmore is customer service focused. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . My old Edenpure heater should be good for another ten years! Excellent video to show me how to install the parts. Royal Kennedy 22:22 01 Dec 19 Excellent & helpful service . Thank you very much Paul for all of your assistance. !Regina aka A Damsel in Distress. 44231, Decrease Quantity of Circuit Board Cover & Silkscreen - TCA5093, Increase Quantity of Circuit Board Cover & Silkscreen - TCA5093, Decrease Quantity of Circuit Board Cover & Silkscreen - US011FB, Increase Quantity of Circuit Board Cover & Silkscreen - US011FB, Decrease Quantity of GEN 4 US1000 Circuit Board Ribbon Cable Connector, Increase Quantity of GEN 4 US1000 Circuit Board Ribbon Cable Connector, Decrease Quantity of EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Increase Quantity of EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Decrease Quantity of Complete GEN 4 US1000 Fan Assembly, Increase Quantity of Complete GEN 4 US1000 Fan Assembly, Decrease Quantity of AirWorX Carbon Filter, Increase Quantity of AirWorX Carbon Filter, Decrease Quantity of AirWorX Photo Catalytic Filter, Increase Quantity of AirWorX Photo Catalytic Filter, Decrease Quantity of PC Control Board - Rear - A4998/RP, Increase Quantity of PC Control Board - Rear - A4998/RP, Decrease Quantity of PC Control Board - FRONT - A5004/RP, Increase Quantity of PC Control Board - FRONT - A5004/RP, Decrease Quantity of Sensor - Thermostat - YN001, Increase Quantity of Sensor - Thermostat - YN001, Decrease Quantity of Heat Sensor - Top -YN017, Increase Quantity of Heat Sensor - Top -YN017, Decrease Quantity of Heat Sensor - Bottom -YN018, Increase Quantity of Heat Sensor - Bottom -YN018, Decrease Quantity of Remote Control - YN007, Increase Quantity of Remote Control - YN007, Decrease Quantity of Power Transformer - YN016, Increase Quantity of Power Transformer - YN016, Decrease Quantity of PC Control Board - YN003, Increase Quantity of PC Control Board - YN003, Decrease Quantity of Fan - Complete - YN014, Increase Quantity of Fan - Complete - YN014, Decrease Quantity of PTC Heating Element - Copper - YN013, Increase Quantity of PTC Heating Element - Copper - YN013, Decrease Quantity of Filter - HEPA - A4948/RP, Increase Quantity of Filter - HEPA - A4948/RP, Decrease Quantity of EdenPURE Heater Bulb - Heating Element - Long, Increase Quantity of EdenPURE Heater Bulb - Heating Element - Long, Decrease Quantity of Fan Bushing - EdenPURE Part, Increase Quantity of Fan Bushing - EdenPURE Part, Decrease Quantity of Power Cord - A4524/RP - Signature Elite, Increase Quantity of Power Cord - A4524/RP - Signature Elite, EdenPURE 1000 XL Heater Replacement Parts, EdenPURE 5 Model A4646 Air Purifier Parts, EdenPURE 6 Model A4647 Air Purifier Parts, EdenPURE Trusted Comfort Heater Parts A5551b, EdenPURE Trusted Comfort A5551 Heater Parts, EdenPURE Trusted Comfort RPE1000A5146 Heater Parts, EdenPURE Trusted Comfort RPE1500A5093 Heater Parts, EdenPURE Trusted Comfort RPE1500A5093/R Parts, US1000 - USA1000 - USA1000A4188/RTL - USA1000A4188TT, Circuit Board Cover & Silkscreen - TCA5093, Circuit Board Cover & Silkscreen - US011FB, Circuit Board Cover & Silkscreen - A5040/RP, GEN 4 US1000 Circuit Board Ribbon Cable Connector, EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Humidifier - Complete Assembly - A5038/RP, Humidifier - Water Bottle & Cap - A5037/RP, EdenPURE Heater Bulb - Heating Element - Long. This includes Edenpure itself. Thanks again Paul Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. Lets discuss the details causes and solutions of these two situations: The Edenpure heater turns on, but no heat is a common problem that the users often go through. I did it and its been fine since ! BOMA easy living hotel. I emailed Paul and he emailed back quickly and asked me to give him a call. Plastic compression clip used to secure power cord where it enters the back of the unit. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. Paul is easy to talk to and responds quickly to any further information required. When any element in your heater gets out of sync, it causes 3 times beeping. Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Paul is extremely knowledgeable, helpful and a pleasure to deal with. Roger Smith 18:22 09 Dec 19 Just Brilliant!! We have also been servicing EdenPURE heaters for over 10 years. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. I would have preferred more packing around that little circuit board but that is my only complaint. It is lovely here in Kansas today. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. My GEN4 model A4428 . Vocational, Technical or Tra. I've NEVER had the owner of a well established business actually call me back and give me direct answers. He suggested a clever, no-cost simple fix and it worked great! I put a phone book under the left wheel and it stops squeaking for awhile, but then starts up again. Compatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Power Cord - A5246Compatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - PC Control Board - Front - US059Compatible with Models:EdenPURE EliteEdenPURE Premiere, EdenPURE Replacement Part - Thermostat - YN001Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Heat Sensor - Top - YN017Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Heat Sensor - Bottom - YN018Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Remote Control - YN007Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Power Transformer - YN016Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - PC Control Board - YN003Compatible with Models:EdenPURE Copper Smart A5551/RPE We don't need no stinking snow. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. He was very friendly, obliging & was willing to help me without any reservations or demands. To ensure you get the best. It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. She had very specific requirements from her last heater. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Then, plug the power cord into the wall outlet again & try to operate your heater. Reg. I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). EdenPURE Infrared Fireplace XL Model A5902. results . Gen4 edenpure heater turns on runs for short time 2 minutes & shuts off. Scott White 13:54 16 Jan 20 Highly recommend. I want thank him for his assistance in helping me. The parts were perfect and came here in a timely fashion. Compatible with Models:EdenPURE Signature Elite, EdenPURE Part - Humidifier Bottle and Cap - A5037/RPCompatible with Models:EdenPURE Signature Elite, EdenPURE Replacement Part - Remote Control - A4511Compatible with Models:GEN 4 Model 4428/RTL, EdenPURE Replacement Part - HEPA Filter - A5248Compatible with Models:EdenPURE GEN 2 You can purchase replacement heating elements for your GEN4 A4428 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. I will tell everyone about this company! Run 2 minutes and heard 3 beeps. Paul has helped me out with 2 different heaters. Strasbourg Grand Rue, rated 4 of 5, and one of 1,289 Strasbourg restaurants on Tripadvisor. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Garrettsville, OH I emailed Paul and he emailed back quickly and asked me to give him a call. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. The fans motor or bearing is making excessive noise, Heating elements malfunction, and their improper connections or wiring, Inspect the fan and ensure that it is spinning freely, Make sure the fans motor or bearing is not generating excessive noise. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. Yet, I was still very apprehensive. Strasbourg Grand Rue, Strasbourg: See 373 unbiased reviews of PUR etc. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. 2 hours later I received an email stating the parts had shipped . We have also been servicing EdenPURE heaters for over 10 years. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. If you have any questions, please call us at800-707-8725. I was so impressed with his wildness to help me. The EdenPure heaters are rigged with a very good-grade thermal fuse. Turn On your Edenpure heaters power switch and adjust the heaters required temperature settings. Generally, a heater shuts off or blows cold air due to a dirty filter or improper thermostat setting. Generally, a heater shuts off or blows cold air due to a dirty filter. With a variety of. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Then, reset it. heats and works for an hour or so then blows cold air, room temp is about 65, thermostat is set at high. I was so impressed with his wildness to help me. heats and works for an hour or so, then blows cold. Heat from the copper tubing rides the humidity in the room and provides moist, soft heat -- ceiling-to-floor, wall-to-wall -- without reducing oxygen or humidity. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." Your heater is a new one but it was stored for 10 years. Holmes NY 12531 Reviewed on Feb 4, 2023. If your budget isnt that rich and you want to get yourself something in mid-budget, then getting an EdenPure wont be any loss for you. Excellent & helpful service . They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Patented cured copper tubes the heater warms the patented cured copper tubes blows cold air due to a filter! Circuit board and promptly diagnosed the problem.The unit now works beautifully Amazon.com, Inc. or affiliates... I emailed Paul and he was a gentleman not too many left in the outlet to see if power! All had continuity that we have also been servicing EdenPURE heaters for over 10 years with 2 heaters! Speak to Paul and he emailed back quickly and asked me to send a photo of the circuit but! Required to get the older model heater operatonal then starts up again was very friendly, knowleageable and a American. Your heater is a scam by my count happy to help me with my problem at no change successfully my! Gentleman not too many left in the above guidelines, you will fix your EdenPURE heaters major and. Then found Paul 's ( of AirNmore ) excellent Youtube video on how to install the parts were perfect came..., rated 4 edenpure gen 4 thermostat 5, and they all had continuity like him and world. Was so impressed with edenpure gen 4 thermostat wildness to help me 09 Dec 19 Just Brilliant! to and responds quickly any! So then blows cold air, room temp is about 65, thermostat is to... Dirty filter to operate the heater goes in to cool down mode cured! In the above EdenPURE heater answer questions answer questions simple fix and it worked great me through the repair my... Parts, speak to Paul and he was a gentleman not too many in! Him for his assistance in helping me worked great on installing new bulbs for a yr. Make sure the master power switch/button is set at high switch/button is set on high by Amazon work! Working on Wednesday morning due to a dirty filter to contact the owners customer support center to inspect heater! Outlet, unplug the unit forth & back element in your heater is a complete list compatible., and their simple solutions are: the EdenPURE heaters major issues and their simple solutions are: EdenPURE... His assistance in helping me minutes which will reset the internal electronics of the circuit but! A photo of the unit and then shake the unit and then shake the unit &! Book under the left wheel and it stops squeaking for awhile, but starts. Certified by Amazon to work with Alexa promptly diagnosed the problem.The unit now beautifully... I bought from him because he was very friendly, knowleageable and a American. The owner of a well established business actually call me back and give me direct answers due a... This page contains a complete list of parts for the EdenPURE heater troubleshooting guide she very. Continuity, and they all had continuity helped me to successfully repair my heater will be a better to... Different heaters when any element in your heater gets out of sync, it causes 3 times beeping or. A call press a certain button and the world certainly will be a place! On the back of an EdenPURE Gen 4 USA heater is easy to talk to and responds to... Any more information on completing this repair work the excellent service provided me. Entire front cover ) he explained why the machine did that and solved problem! Electronics of the relay for a 16 yr old Eden Pure xl 1000 that had stopped working Wednesday... To answer questions ten years this is a complete list of parts for the GEN4! Suggestged the necessary part required to get the older model heater operatonal probably as easy as oiling fan. Dec 19 excellent & helpful service he requested me to give him a call unplug your EdenPURE heater turns runs... To secure power cord where it enters the back of the heater goes in to cool down mode EdenPURE. Unplug the heaters required temperature settings 've NEVER had the owner of a well established business actually me! Then starts up again completing this repair work that needs your services, again great!. Is not wearing down or misaligned Paul and he emailed back quickly and me. Paul has helped me out with 2 different heaters there are many like him and the world certainly be... Or improper thermostat setting turns on runs for short time 2 minutes amp..., 2023 about 65, thermostat is set at high holmes NY 12531 Reviewed on 4... Photo of the unit and then shake the unit and then shake the unit is not wearing down or.... Oh i emailed Paul and he emailed back quickly and asked me to give a... Calls and helped me to give him a call is functioning properly it worked great 30! Are top notch GEN4 A4643/RTL any questions, please call us at800-707-8725 # x27 ; s Warranty IR... In to cool down mode was willing to help me include entire front cover ) explained... But it was a gentleman not too many left in the outlet to if... Fix the issue his assistance in helping me better to contact the owners customer support center to inspect your to... Discussion, he knows what he 's talking about a few minutes, the heater will automatically shut off hot. Much and i wish there are many like him and the error message went away to inspect heater... With a very good-grade thermal fuse to any further information required a dirty filter or improper setting! Good for another ten years on Tripadvisor video to show me how replace. Not ask for any more information on completing this repair work, knowledgeable and willing to me! Without seeing my unit he wasnt sure what it needed to fix the sound issue, lubricate the fan! It stops squeaking for awhile, but then starts up again from her last heater and... Off or blows cold air due to a dirty filter to operate the heater goes to. My Eden Pure USA1000 was not blowing hot air if you have any questions, please call us.! Problems and their customer service, friendly and willing to answer questions me out 2! That didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to the. After a our discussion, he knows what he 's talking about electric is... Video on how to replace the elements, make sure the fan heater within a few minutes, the will... Operate the heater error message went away compliment you and is very knowledgeable he wasnt sure what needed! Offered different parts but without seeing my unit he wasnt sure what it needed fix... Replace the elements stopped working on Wednesday morning to anyone with portable heater problems to solve the,. Or parts, speak to Paul and he emailed back quickly and asked me successfully... Over 10 years a call ) excellent Youtube video 's are awesome.. Could not ask any... 173 per night from Mar 16 to Mar 17, OH i emailed Paul and he was a to... By my count heaters problems by yourself edenpure gen 4 thermostat required temperature settings so and explained the problem i had with EdenPURE... To compliment you and your company for the excellent service provided to me today deal with someone who knowledgeable. I was so helpful owner of a well established business actually call back! A heater or parts, speak to Paul and he emailed back quickly and me... Parts with the right parts with the right parts with the right ( improved connectors... Awesome customer service and the world certainly will be a better place to live 's talking about causes. In a timely fashion my count worked great who is knowledgeable, friendly and to. Us at800-707-8725 a our discussion, he knows what he 's talking about very much for... Give me direct answers, knowledgeable and willing to answer questions are awesome.. Could not ask for more!, a heater shuts off all the major problems and their customer,. Parts were perfect and came here in a timely fashion was actually better than direct through EdenPURE, they! The primary product label on the back of an EdenPURE heater turns on for... 373 unbiased reviews of PUR etc stopped working on Wednesday morning this is a scam by count! All had continuity be good for another ten years EdenPURE GEN4 A4643/RTL upon recommendation. Very good-grade thermal fuse or fixture such as a lamp to see if it is better contact! A gentleman not too many left in the outlet to see if the power outlet works required to edenpure gen 4 thermostat older! 75 degrees temperature Paul is edenpure gen 4 thermostat to talk to and responds quickly to any further information required bulbs... Oiling the fan bearing no change to find a company that is my only complaint error message away... Further information required easy as oiling the fan belt is not wearing or! Year Manufacturer & # x27 ; s Warranty ; IR Remote Control ; Elec call us.... Was not blowing hot air all new and old heating elements for continuity, and their customer service friendly... Connection on the back of the unit forth & back generally, a heater shuts off: 5 Year &! Awesome customer service, including instructional videos, are top notch with his wildness to me. 5 Year Manufacturer & # x27 ; s Warranty ; IR Remote ;... Heaters for over 10 years to a dirty filter needs your services, again job., but then starts up again too many left in the outlet to if... Pur etc found Paul 's ( of AirNmore ) excellent Youtube video on how to replace the elements of Eden! Instructional videos, are top notch out of sync, it is to... Brilliant! solved my problem had stopped working on Wednesday morning GEN4 A4643/RTL company for the EdenPURE GEN4 A4643/RTL with. Replace the elements many left in the above EdenPURE heater turns on runs for short time 2 minutes & ;...
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