Read more about FOIA. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. OIO Leads Business Modernization and Process Improvement Efforts. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Sacramento, CA 95815 (916) 561-8704 . 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream 2069 0 obj <>stream Federal government websites often end in .gov or .mil. Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. The Division of Investigation is the law enforcement and investigative branch of DCA. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. Responsible for the Internal Affairs investigative programs and OIA policy and procedures. of California. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. Jan 2010 - Apr 20155 years 4 months. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. hb``d``u01GX'30Sy(80Q_p! Human Resources provides human resources support for DCA employees. Oversees BARs Engineering and Research Branch and Technology Services Branch. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. View Email Formats for State of California - Department of Consumer Affairs. 1775 0 obj <> endobj On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. About the Department. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. Senior policy analyst and resource to elected legislators on pending and potential policy issues. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. Email: dca@dca.ca.gov. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. ~0!=H'd\5~gTRNHB;w)7BCVBMZ"Xa8"XVIA)D@PJ6Ma6PX[GV'0*7 5OG?0 p' !V@iac 05/lm&ZRM@3;),@fqZXeuYa#TP fq^X2 d@%NEZ QYGriX^.p3.%+r^xYgO &0>J{A Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. The Department of Financial Protection and Innovation (Department) regulates the offer and sale of securities in California under the Corporate Securities Law of 1968 (Cal. For the complete list, see the Department's Licensees page. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. It employs 6-10 people and has $5M-$10M of revenue. She served as Acting Deputy Secretary for External Affairs since December 2021 and as Senior Advisor at the Business, Consumer Services and Housing Agency since 2020. Before sharing sensitive information, make sure youre on a federal government site. This level is lower than what the 2017-18 budget included for OIO and what OIO originally requested during the 2020-21 budget process. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. Our Divisions. See Full Org Chart. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. DCA oversees 36 entities, including various boards and bureaus. Organizational Structure Deputy Director, Office of Internal Affairs. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. Director Cristian Ahumada, LA City Council member Mitch OFarrell, California HCD Director Gustavo Velasquez, BCSH Deputy Secretary Dhakshike Wickrema. The Department regulates a variety of financial services, products and professionals. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . Corp. Code 25000-25707) (CSL). In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). ORGANIZATION CHART. Sacramento, California Area. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. M#}GZm!ev^X52H10d0\`\@lxLhe[ Consumer protection in California began with the passage of the Medical Practice Act of 1876. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Toll Free: 1-800-952-5210. Licenses brake and lamp stations and adjusters. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. The Consumer Affairs Act was passed in 1970, giving the department its current name. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. Veterans Board Executive Officer. h[mo8+w I"]ghS;%9[t+2gC!GB We also help U.S. citizens connect with the world . Additional professions and vocations were brought under State authority in the next 30 years. for California lawyers. Find the resources you need to understand how consumer protection law impacts your business. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. OIO has operated under its current authorized funding and position levels since 2020-21. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The Consumer information Center is DCA's information resource center for consumers and licensees. She was selected as a Blum Service-Learning Fellow and worked for Movida Maya, a nonprofit in Tulum, Quintana Roo, Mexico, where she developed a logic model for the organization and led health and environmental sustainability workshops for indigenous youth. Please check the DCA waiver webpage or the specific licensing boards website for any future updates. endstream endobj startxref She has also served as Senior Deputy for Homelessness and Mental Health in Los Angeles County, where she supported efforts in 2017 to pass Measure H, which funds housing and services to prevent and end homelessness in Los Angeles. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Online application and index of positions available for Board & Commission appointments. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. Brian graduated from the California State University, Sacramento with a Bachelor of Science in Business. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. Monica Vargas Deputy Director, Communications. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). Format: HTML; . The three boards created that year were later consolidated into what is now the Medical Board of California. Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. About the Bureau of Consumer Protection. 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