Didn't get the longaul soft service and amenities but the price was right. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. Thats good to note, since im flying the YYC-CDG inaugural. Especially an airline that previously didn't have business class. Again, it was excellent. Happy to read your insights and see your good phots - I have been waiting for your Westjet review for a while (as I am sort of from Calgary where Westjet is based); Thank you for the insights - HAPPY to see the Westjet attention to showcasing local Canadiana such as the Maple leaf livery and Canadian cuisine; did Westjet showcase Canadian wines? This year, though, that's changed in a big way. Third and each additional bag: $100.00 CAD / $118.00 USD. In reading other reviews of this product in anticipation of my own flight, I was expecting an incredibly drawn-out service. Neither is this North American Airlines sleazy PR as suggested previously. Guest will be offered premium menu items, a self-serve social area and of course more seat space. That was my one criticism in my feedback to the carrier post-flight. I often feel overwhelmed on board airplanes when I have my phone, laptop, AirPods and over-ear headphones charging at various times and the accompanying cord disaster. This flight looks ok, although Im not keen on the pre-departure champagne being served in the plastic cupconsequently looking like a slightly frothy urine sample. Cost includes $12.95 plus applicable local sales tax. Plus, your own feed of TPG content. Got adjacent seats in row 1,anyone know if in the middle you can speak to the person next to you, in this case my good lady, or is there a screen? Update: See here for my full review of WestJets 787-9 business class. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? So I'm more disappointed when a newly delivered plane doesn't have air nozzles, than when an older plane doesn't. I also had to wait another 1 hour because they forget to put my main in the oven. Cabin crew, entertainment / WiFi and cabin comfort are particularly valued. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. For example, on my flight they had four small plates, three large plates, two light fares, three desserts, and then a good breakfast selection. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. It is only J that matters these days, not F. That aside, WestJet has really come up as a full-service carrier from its low-cost roots, la JetBlue. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. Yep, we had the same issue on Monday for LGW-YYC. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. Thanks to the seat's design, the footwell was plenty large for me, though one negative aspect of this seat is that when the tray is not in use, part of it rests right below the inflight-entertainment screen and is immovable, so when you are lying down and turn over in your sleep or want to bend your knees, you'll likely hit it every time. Has nothing to do with the age of the aircraft. Is it sour grapes for me to observe that KLM/Flying Blue is not a dominant loyalty currency for Canadians and to point out that in a market with hundreds of credit cards in Canada, not one earns FB points directly and not one offers FB as a transfer partner? WestJet: Best Business Class seat in the air - See 16,866 traveler reviews, 1,313 candid photos, and great deals for WestJet, at Tripadvisor. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. It lookedexclusive. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Schedule is subject to change without notice. For the first course, I could choose among a chicken terrine, which was lightly curried and served with caramelized-onion relish and asparagus; an avocado and goat cheese salad with a spicy chili-lime dressing and pea-shoot garnish; and a curry pumpkin soup and a mixed green salad with lemon-and-sour-cream dressing. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Hope WJ gets in with an alliance. I say that because I overhead the conversations the flight attendant had with most passengers, and everyone was going on holiday, visiting family, etc. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. You should tally up how many business products you've actually tried! But Ben, maybe you were starving and eager to eat & drink something. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. That seat finishes/cabin colors are STUN-NING! If cold, add one. Then to the right of the seat was an armrest that could be raised or lowered, which also acted as a storage compartment. And a lot of airlines keep cabins really warm. My hat is off to them! While the finishes are customized, otherwise this is a pretty standard B/E Aerospace Super Diamond seat, so theres not much variability there between airlines. Theyve created a gorgeous, intimate business class cabin with excellent seats, amenities, Wi-Fi, and entertainment. Right, I'll get right on that opportunity. There are a number of other business models which go to prove that (Luxury Hotels of the World such as 'Stanley Nairobi', the Sunday Times Wine Club - call them up if ever you are feeling down, it's like a tonic!, even Eurotunnel Customer Service team stand out). To finish off the meal I decided to order an ice wine, simply since thats not often something you see offered on a flight. I love that they have their own beer! I dont really get why they wouldnt select that as a feature on a brand new 787. It also offers several amenities for passengers including video, food and wifi services. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. Update: Some offers mentioned below are no longer available. Are you serious - after drinking all that you drank and eating all that food? Great! Guess what? Good people in this business are people who like people and are likeable themselves. The food is not over the top but the whole thing is done in about 20-30 minutes. Prices may not reflect real-time pricing or availability. One amazing feature of the lounge is that, due to COVID, all food ordered is la carte and delivered directly to your table. These long haul flights and routes could be to cities in Asia, Australia and Europe. Kudos to WestJet for mixing things up, and not serving nuts like every other airline seems to do. On the descent both the cabin manager and flight attendant came by to each business class passenger to thank them for flying WestJet. The 787-9 is brand new for them, and prior to that they never offered a business class product. Position to YYC? Cheese enchiladas with Spanish rice, green chili sauce and street corn. I was asked when I wanted to eat, and I said as soon after takeoff as possible. That should help speed up the initial part of the service. Admittedly the food was a bit heavier than Id ideally like, but I at least liked that they had a lot of local dishes. Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. How did you purchase the ticket? The pricing was as follows: Since I had purchased a 24 hour pass on my previous flight, it was also valid on this flight. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. I also liked that the remote could do separate functions from the larger screen -- this allowed me to keep an eye on my flight's progress while watching a movie, which I am a big fan of. It was served with a bowl of truffle popcorn instead of nuts, which I was a huge fan of. (Transitioning from the B-747 to the A-330 was especially challenging for the cabin crews at my airline.). Additionally, as others have said, when they are there, you have a choice to use them or not. This is great - you can earn DL miles with them right? Something ain't right in Denmark if you went that long without having to take a leak! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. @ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. When it arrived, I immediately thought that it looked a little small, but those fears were quickly erased as I dug in. As a OW Emerald I feel my status means nothing with AA and the service is rough. Looks like a top notch product! Miles? Here is to civility. I ordered the ginger and apple juice, as well as a cappuccino, to drink. Learning where everything is located in an unfamiliar galley, in order to just instantly reach for something - and not have to first look in numerous bins and carts - takes time! So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. Try our online self-serve tools and skip the wait. The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. Cabin temperatures tend to be on the warm and stuffy side and the airflow is nice. As an ex FA, I'd say staff levels are not to blame. Genuine puke material. 1 Seats only available in Business on the Boeing 787 Dreamliner. 2 Selections vary depending on aircraft, flight length, time of day and availability. Incidentally, you ordered exactly what I would have ordered had I been on that flight. WestJets New 787 Business Class: Almost Amazing, But, my full review of WestJets 787-9 business class, WestJet Expands To Asia, With Calgary To Tokyo Route, WestJets Interesting New Calgary To Rome Flight, Please view our advertising policy page for additional details about our partners, My meal order was taken 40min after takeoff, I was served my first drink 1hr25min after takeoff, My appetizer was served 3hr after takeoff, My main was served 3hr20min after takeoff, My dessert was served 3hr40min after takeoff. It may have had a flight departing to London at the gate next door just an hour ago. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Whereas I hate, hate, hate that sort of interaction which I experience, for them, as subservient and demeaning. Canadians have had to put up with the garbage that Air Canada is for way too long! All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. After that, I asked about which lounge I'd be allowed to visit. Now it is QR. I started by checking out the moving map for our flight to London. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. Otherwise, great looking cabin and food. Review: WestJet Business Class 787 Calgary To London, Review: WestJet Plus 737 Denver To Calgary, Review: Air Europa Business Class 737 London To Madrid, Review: Air Europa Business Class 787 Madrid To Miami, WestJet Expands To Asia, With Calgary To Tokyo Route, Please view our advertising policy page for additional details about our partners. I also loved that they had a focus on Canadian dishes. This reflects in the marvellous service. Sounds just like any other service. This site does not include all credit card companies or all available credit card offers. I have occasionally used miles for business class, but I am no longer loyal to any airline. Dinner in under 2hrs is almost guaranteed. Piggly Wiggly Lindale is a family-owned grocery store that strives to provide excellent customer serv I have occasionally used miles for business class, but I am no longer loyal to any airline. WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. [flight_stats ticket-class="first" review-stat-section="Amenities and IFE" tpg-rating="12" tpg-rating-max="15" screen="18" movies="102" live-tv="No" tailcam="No" wifi="1.48" wifi-2="0.73" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. which seems strange or is there a gap in the lid? There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. Montreal is not a WestJet hub. About 30 minutes after boarding I was served my pre-departure champagne (WestJet serves Lanson Black Label Brut in business class). @ronnot sure which flight you are on that it takes SQ 2.5 hours. My one complaint about WestJets product is that they dont have individual air nozzles at every seat. Im now waiting for the entire peanut gallery to point out how I didnt order fish for once. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. Interesting that it was the same in Biz on your flight. I give up. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. Are Vancouver, Toronto and Montreal on the schedule? Next to that were the two enclosed compartments. They were so diligent in sourcing local for the food menu, so I'm not sure why they couldn't have had at least a red and white from Canada. Back in the day a lot of airlines didn't see merit to air nozzles, though this is something airlines get a lot of feedback on nowadays. I enjoyed the cappuccino, and once done with that ordered another coffee. 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