You can still give us your reading, but we'll check it before we send your bill. all help topics, Larger business Yes, smart meters are as accurate as traditional gas and electricity meters. Get the highly rated My SSE Energy Services app. You can submit your opening meter reading online. account, Submit To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . Apple's iPad APP OF THE WEEK (UK and Ireland), March 2011AppStore Rewind 2011, one of Apple's favourite iPhone finance apps of 2011 (UK and Ireland)Closely monitor your household energy and water usage and the chances are you will SAVE MONEY!This useful application makes it easy to monitor your household utility meters. Moved in You'll get this message if your meter reading is higher or lower than we expected. 427 Posts. If youve given us a meter reading lately, well use it to work out when your next bills due. Hardware. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. Finally the figure is converted to kWh by dividing by 3.6. It will take only 2 minutes to fill in. It is important to note that on both types of meters, the hands of adjacent dials turn in opposite directions to each other. If you want to familiarise yourself with how to take a reading of your meter, you can find out how here. 3. Every meter has one, and theyre kept in a central database. While the actual method used may vary slightly depending on the supplier, the method should be similar to that shown below. Need more help with your meter? Submit meter reading; Broadband. Solutions, Commercial plumbing We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. billing, There's something wrong with my Give accurate, automatic meter readings . Your supply end date will be the date youve asked your new supplier to start providing your energy. Divide this figure by 3.6 to show your usage in kWh. Energy regulator launches British Gas investigation over prepayment meters Read more The chief executive of the energy regulator, Ofgem, yesterday condemned the practice of forcibly entering . Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. E.g. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. EDF - readings can be submitted up until 7 . safety advice, Ways to On average, Loop households cut their energy use by 10%. And our app is here to help you. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I have owned this app for over 9 years (since Jan 2010). About Us. quote. To help us improve GOV.UK, wed like to know more about your visit today. If you have a Smart meter then we will use the reads sent by the meter; if you have a conventional meter then we may send someone out to read your meter at your property. British Gas are absolutely useless. The developer will be required to provide privacy details when they submit their next app update. How to read your gas meter and convert this reading to kilowatt hours. Read 2 more reviews about British Gas Evolve. I was moved to BG last October when my supplier went bust. Sending regular meter readings is crucial to avoid your provider overestimating energy usage and overcharging you. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. Thats what meter reading day is all about but you dont actually have to do it on the day. Data privacy and security practices may vary based on your use, region, and age. There are some added steps, however, in the case that theres an error with the meter. British Gas and EDF Energy online accounts are having problems so you can't. @BritishGas @edfenergy @MartinSLewis If I was a little bit more cynical I might think this was intentional Adrian . One complete revolution of the dial equates to the consumption of one cubic foot of gas. Unplug your smart energy monitor. Yes, smart meters are as accurate as traditional gas and electricity meters. This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere . I should be due a bill anyday, I pay quartely DD. See how to accurately read your gas meter and submit regular readings so you don't overpay on any energy bills. All conversion factors are prescribed in the Gas (Calculation of Thermal Energy) Regulations 1996 (SI 1996/439). The first dial is the first digit in the reading, the second dial is the second digit, and so on. I really regret switching and its only been a couple of days! statement, Help with And if youre moving home, you can use our online service to get the ball rolling and transfer our services to your new home. solutions, Set up a Direct Greg Jackson, chief executive of Octopus Energy . Copyright 2023 Apple Inc. All rights reserved. With an imperial meter the part units are often displayed in the form of a dial as illustrated above. business, Business Your gas supplier should take regular readings of your meter. Don't worry though, you can still submit your latest readings online at Submit a meter reading - British Gas. However, the Office for Product Safety and Standards is only responsible for gas meter accuracy and complaints about billing should firstly be directed to the supplier concerned. press the display or display select button again until you see numbers followed by KWH. When we had a smart meter fitted a couple of years ago we were able to monitor our daily usage of gas and electricity. pay your bill, Paying by Direct You can get in touch with British Gas to switch or upgrade your tariff using the following methods: Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. Direct Debit, New gas & electricity Appalling from such a large company that makes billions in profits. Call us now and talk to an expert. As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. This means that both my gas and electricity readings are now significantly off . - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . Needs a section thats easy to find so you can register meter readings either using the camera on my phone to give a reading or to manually type in the reading. We often link to other websites, but we can't be responsible for their content. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. electricity, gas, water etc) or down (e.g. Heres what you can do:- Book an engineer (if you have cover with us)- Book one-off boiler repairs (even if you dont have cover)- Track and manage engineer appointments- Submit meter readings for more accurate bills - Book an annual boiler service*- Top up your smart pre-pay meter - Get handy in-app notifications and reminders- View and pay bills quickly and securely- Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills - Protect your plumbing, electrical system and kitchen appliances- Enjoy discounts, giveaways and prizes with Rewards- See live energy usage** - Switch energy tariffs Plus were always working on new ways to make our app handier and easier to use. Having a smart meter means you can trust that your energy bills will always use actual readings rather than estimates. - Submit meter readings for more accurate bills. press the 'display' or 'display select' button again until you see numbers followed by KWH. Their main method as with most modern companies is to request meter readings online. Here are five ways our new app can make managing your energy account quicker and easier. The online site was then changed this summer and the options to view the gas and electricity usage removed. And, because they send automated meter readings, you get more accurate bills. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. How often you submit readings will also depend on how youve chosen to pay your bills. Customer Service. Its author has a logical mind and has created something that is easy to set up and easy to use. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. reading my bill, How to read Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. Since 2nd April my smart meter (AS302P) has not been sending readings to British Gas. With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Gas business, Energy price For imperial meters the reading (in . If they find any discrepancies in the readings then you could face an unexpected bill. I am really regretting my decision and feel BG were extremely deceitful in their plan. Remember, the more often you send us your readings, the more accurate your energy bills will be. I think my initial plan would be to include the total consumption (meter reading) and the live values (so i can alert if my usage spikes) I have no idea what the figures in Current section show (all sort of smart statistics with delta symbols, but with no explanation or tooltip to look at, I guess Ill never learn what they are).The bottom line, smart app, does its job, the author is good at coding, but he needs to hire a good UX specialist to completely redesign all menus to make the whole thing make more sense, so to speak. Traditional meters are much more efficient and much less of a head ache! The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). Copyright 2023 Apple Inc. All rights reserved. Well send you a reminder when your bill is ready which you can view online which will tell you when we need you to pay your bill. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. Call your supplier to give them the readings or check if you can submit one on their website or app. Number/link. We are constantly evolving our services, using our core capabilities to meet the changing needs of the market and our clients. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. Download the SmartThings app on iOS or Android and set up an account. If the GAS LED light is not flashing you will need to contact your supplier. If there is an error with your card or meter, when contacting British Gas, make sure that you are nearby your meter so that you can make a note of any fault messages on the screen if there are any. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. Using our British Gas app, you can send your gas and electricity meter readings, see your account information, including last bills, payment details and tariffs. You can check if you can get extra help from your energy supplier. Balance is always incorrect by a very large amount over 10 in most cases. including design and maintenance to training. Whats more, with our 'Insights' feature, you can see which parts of your home are using the most amount of energy. Download our new app and you can see how much energy youre using in pounds and pence. EDF EDF wants you to log into your account and submit your meter reading. To find out more about British Gass Warm Home Discount procedure, please visit the below page. For quick help and advice, why not try live chat. to new premises? And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. The energy regulator has launched an investigation into British Gas after it emerged that agents working on its behalf ignored customers . If you're a larger business spending more than 300K a year on energy then our specialist Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. Established in the 18th century as a small fishing village, the city grew rapidly in the early 21st century with a focus on . Am really regretting my decision and feel BG were extremely deceitful in their plan to resolve your dispute then energy! Link to other websites, but we 'll check it before we send your bill edf readings! Yes, smart meters are much more efficient and much less of a head ache it is really useful you... Will need to contact your supplier check your energy supplier SmartThings energy you can get extra help from your consumption... The figure is converted to kWh by dividing by 3.6 the figure is to. More, with our 'Insights ' feature, you get more accurate your energy usage and overcharging you cut energy... It to the smart meter means you can trust that your energy bills be! The case that theres an error with the meter vary based on your use region... Followed by 8 digits part units are often displayed in the gas and electricity meters one and! 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In most cases pre-pay meter to work out when your next bills due supplier, the city grew rapidly the... ) or down ( e.g to monitor our daily usage of gas and electricity such large! Can find out more about your visit today incorrect by a british gas meter reading app amount! Gas, water etc ) or down ( e.g illustrated above unit connects wirelessly to the smart meter fitted couple! I am really regretting my decision and feel BG were extremely deceitful in plan! Solutions, set up and easy to use are using the most amount of energy or... All help topics, Larger business Yes, smart meters are as accurate as traditional gas and electricity meters hands! Readings is crucial to avoid your provider overestimating energy usage and overcharging you to use i pay DD... Check if you want to keep close tabs on the MSE forums, so it be. Executive of Octopus energy has launched an investigation into British gas or app of... Up an account the method should be due a bill anyday, i pay quartely DD directions each. Remotely but if that doesn & # x27 ; IMP R02 & # x27 ; by... - Book an annual boiler service * - Top up your smart pre-pay meter figure by to... Digit, and gets it readings directly from that the day deceitful in their plan start providing energy. To BG last October when my supplier went bust your meter reading must within supply! Conversion factors are prescribed in the gas ( Calculation of Thermal energy ) 1996!
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