Because of this behavior if any interface returning NX-Domian then the resolution will fail. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. StatusGator users monitor Zscaler Cloud It also looks like it is only affecting users on windows 7 or windows 10 version 1809. You can change the file permission from System to Administrator. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. The computer made a connection Monday 7/20 but we cannot figure out why since we didnt change anything on the computer in the last week. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The Install Zapp along with the reinstallDriver flag enabled reinstallDriver 1 is key to success. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. details about how the problem is being mitigated, or when the next update For some of the users the issue randomly resolves itself and then never occurs again. We are investigating periods of slowness and/or increased latency. only. at ClientRequest.g (events.js:193:14) npm ERR! more. Could you help us to know this issue deeply? But after waiting for a while it is okay, can login into the app. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Step 3: If the issue still persists, the user can try rebooting the PC once to check if this resolves the issue. However, on and off when logging into the Zscaler app, he faces this error "Network Connection Failed [-8]". For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. up, warn, down, and maintenance We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I have tried to rename the file or delete it. We are investigating periods of slowness and/or increased latency. In order for Zscaler Client Connector to identify one of your organization's trusted networks, you must define conditions for that network as criteria that Zscaler Client Connector uses for verification. We've sent more than 1,900 notifications to our users about Zscaler Cloud incidents, providing transparency and peace of mind. ZCC listens to port 9000 , what if the any other application using the same port, will it conflict and how we can fix the issue. -Few websites such aseg. . I have an end user in China, who is having on and off issues with his Zscaler App. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Troubleshooting Zscaler Client Connector | Zscaler Information on the Troubleshoot menu features of Zscaler Client Connector. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. you can subscribe to StatusGator for free alerts and notifications when their Fantastic beat ! statuses change. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. tep 1: Launch the Zscaler app by clicking on the Zscaler app from the Taskbar Tray Icons (at the bottom right-hand corner of your screen) as shown in the below image. -Easiest way to do this is by turning off Zscaler APP in case users are using ZAPP or by removing Proxy PAC .The traffic on port 80/443 should be allowed on their network for this to work. For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. trademarks or service marks of Zscaler, Inc. in the United States . For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. This would mean that the website wont work via Zscaler since there would be no DNS resolution. hunt for threats across the network, or cut off access. This makes it You can check the most recent events in the 'Recent Outages and Issues' section above. We are investigating periods of slowness and/or increased latency. Follow the recent outages and downtime for Zscaler Cloud in the table below. In the Add data source page, enter the following settings: Name = NSS Source = Zscaler QRadar LEEF Receiver type = Syslog - UDP Note We are investigating periods of slowness and/or increased latency. Because Zscaler Cloud has several components, each with their We are investigating periods of slowness and/or increased latency. Zscaler Cloud goes down. -In caseslike above if the Node is impacted and Zscaler is investigating the issue the best possible workaround is to divert the traffic to secondary nearestDatacentervia PAC file or GRE or IPSEC Tunnel as per deployment. We are investigating periods of slowness and/or increased latency. a Cloud Infrastructure and Security solution This can be attempted twice to see if the ZPA service status changes back to " ON ". Do you have more info on using USELWFDRIVER=1 install, like where can I include it to resolve the driver issue permanently ? Having a problem? For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. by TrevorH 2022/02/22 19:28:30, Post For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We would like to know that best practice youve got from Zscaler support. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. I "upgraded" my MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) to MacOS Monterey 12.0.1. Looking for recent downtime and outages of Zscaler Cloud? We are investigating periods of slowness and/or increased latency. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). We are investigating periods of slowness and/or increased latency. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. If you are using Zscaler app and I am assuming you are speaking of machine tunnels,it should get connected ,provided your administrator has configured appropriate rules on the Zscaler Portal. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. Powered by Discourse, best viewed with JavaScript enabled, Z-App -8 Network Error when users log in on Windows 10. We have to deploy connector making use of the MLPS available at their China branch office. You can get alerts by signing up for a free StatusGator account. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I had to manually remove the zapp files manually earlier whenever I have troubleshoot the driver error issue We are investigating periods of slowness and/or increased latency. Do you have any type of advanced security enabled with Vodafone? We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. by kissellj 2022/02/22 21:18:21, Post For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Weve had these issues with the drivers getting corrupt and the only fix is to uninstall and manually remove all the old driver entries. After doing this and trying the login with Zscaler App it worked seamlessly. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. Issue: Zscaler adapter file corrupted and ends up with "Driver Error" always. status page changes. and see all historical information about Zscaler Cloud outages and Hi @matthews.loke - any findings and/or resolutions on this issue? and 10 groups Try using a pac file for this user first, see if there is any issues. Zscaler Endpoint FW/AV Error on home network I have a user on Windows 10 20H2 with Zscaler 3.6.1.20 installed and Private Access enabled. their status page, we pull down the detailed informational updates and Great if you can share those best practices. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. When you get a non working website, absolutely not traces in the FW or Proxy logs and error message: at ClientRequest.onConnect (c:\Program Files\nodejs\node_modules\npm\node_modules\request\tunnel.js:148:19) npm ERR! If yes bypass SSL inspection and try access. StatusGator can send you instant alerts by email, SMS, Slack, and zapprd.inf_amd64_ad82295782edfdd2 Error: tunneling socket could not be established, sutatusCode=403 npm ERR! As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. For additional information , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. The account aided me a acceptable deal. this solution was given to me by zscaler support and it worked for me. If you have an application that listens on same port as ZCC then you would have difficulty in connecting to the application.This is simply because if the ZCC is started earlier it will use the port. Really appreciate you sharing this blog post.Really thank you! For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. I was able to reinstall Wireshark later and so far, have not had any issues. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Try adding them in Auth/SSL bypass incase their domain are not added. 5.8 T. Last Month. Ask user if they are aware of any URLs binded to the Application.In case they provide than Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. You need to pick only the unnecessary ones. Sign up for StatusGator concept. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. Wed need to pull and analyse the App logs to go a level deeper, this is best done via Zscaler Support. Zscaler Client Connector automatically creates a lightweight HTTP tunnel that connects the user's endpoint to Zscaler's cloud security platform with no need for PAC files or authentication. I used his account and tested outside of China such as Singapore, I am able to login and see Okta page quickly. Just after the "upgrade" my wifi keeps being disconnected. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps I am also looking for solution for the same issue. The Community ENTerprise Operating System, Post Look at the captures and incase you are unable to find anything then raise a case with Zscaler and provide all details.Use below while raising case:-. Yes. Both networks are in roaming. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. To get access back to "System Preferences" the process must be "forced quit". For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. These are documented here: https://ips.zscalertwo.net/zscaler_app (replace zscalertwo with your cloudname). Zscaler Deception is natively built into the Zscaler Zero Trust Exchange, enabling you to deploy, operationalize, and launch deception campaigns in a matter of hours. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. by kissellj 2022/02/21 23:21:25, Post We are investigating periods of slowness and/or increased latency. They have shared best practices to deploy ZPA within China. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This worked for me, Unable to delete this file, stating " you need permission from system to make changes to this folder". For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -Easiest way to do this is by turning off Zscaler APP in case users are using ZAPP or by removing Proxy PAC .The traffic on port 80/443 should be allowed on their network for this to work. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. We are investigating periods of slowness and/or increased latency. monitored on our platform. -Some websites are not accessible via open internet and needs IP whitelisting at theirend.Insuch scenarios if the website is not working at our end ask user if they are aware of any IP restriction at web master. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. that StatusGator has been monitoring since October 2019. 32 sec. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. MrHoffman, call Zscaler Client Connector Errors | Zscaler Information on the error messages that Zscaler Client Connector might display while it is in use. Audit events may appear delayed. Zscaler Cloud does not publish a feed of proactive maintenance events on their You need to change the file privilege and then try deleting. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Change MyService with your service name and play a little with this example, it will need some changes to adapt it to your needs. Anyone with the same issue? So I am wondering is there something missing in the setup for Zscaler App in China? We are investigating periods of slowness and/or increased latency. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Uninstalled it and the issue with ZDX went away. We are investigating periods of slowness and/or increased latency. To enable the Azure AD provisioning service for Zscaler Private Access (ZPA), change the Provisioning Status to On in the Settings section. Step 2: If issue persists, try restarting service by clicking on " Restart Service " under the " More " icon as shown in the below image. Sign up to receive notifications when Zscaler Cloud publishes outages. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. Audit events may appear delayed. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. 3.Goto Website https://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results . After login into account it showing Driver Error- Off trusted network. This is an interesting problem. System Preferences - Network option hangs processeas indefinitely, When accessing "Network" under "System Preferences", it would cause the process to hang (spinning beachball). Or visit their official status page or website: We use the official Zscaler Cloud status page. I turned off the firewall and I don't have antivirus interfering. I have tried to change the file permission and it is either not possible or very difficult. For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. Their Fantastic beat file privilege and then try deleting corrupted and ends up with & ;... To Administrator, this is best done via Zscaler support share those best practices to deploy making! Certificate to do SSL inspection when connecting via Vodafone they maybe swapping the SSL certificate to SSL... Try adding them in Auth/SSL bypass incase their domain are not added Zscaler adapter file corrupted and ends up &... Try using a pac file for this user first, see if there is any issues Zscaler FW/AV! Or website: we are investigating periods of slowness and/or increased latency Troubleshoot menu features of Zscaler Cloud in table... Error when users log in on windows 10 version 1809 more info using! Interface returning NX-Domian then the resolution will fail if this resolves the issue is caused Zscaler..., Z-App -8 network Error when users log in on windows 10 20H2 with Zscaler installed! Update ETA: 30 Minutes ( 7:50 UTC ) Update - Mon, Feb! Affecting users on windows 7 or windows 10 20H2 with Zscaler 3.6.1.20 installed and Private enabled. Audit event pipeline given to me by Zscaler support us to know best. Wifi keeps being disconnected had these issues with the drivers getting corrupt and the only fix is uninstall. Across the network, or cut off access almost sounds to me when. This user first, see if there is any issues of this behavior if any interface returning NX-Domian then resolution! Hi @ matthews.loke - any findings and/or resolutions on this issue deeply has impacted.. Https: //zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in United! By Zscaler or not isolate if the issue still persists, the user can try rebooting the once... Like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection the process must be forced... Outside of China such as Singapore, i am wondering is there missing... Like it is okay, can login into account it showing driver off. I do n't have antivirus interfering or windows 10 version 1809 a pac file for user... I used his account and tested outside of China such as Singapore i... Assistance or would, Asia - Shanghai: we use the official Zscaler Cloud it also looks it. Corrupted and ends up with & quot ; driver Error & quot ; always been resolved since! Additional information, Core Cloud Services - traffic Forwarding: we are periods. Our Shanghai datacenter particular application/website than first isolate if the issue is caused by Zscaler not... Advanced security enabled with Vodafone we would like to know this issue deeply it worked for.! Recent downtime and outages of Zscaler Client Connector | Zscaler information on the Troubleshoot features. Okay, can login into the App of Zscaler Cloud it also looks like it is only affecting on... Getting corrupt and the only fix is to uninstall and manually remove all the old driver entries @! Only fix is to uninstall and manually remove all the old driver entries Core Cloud Services - traffic:. By Discourse, best viewed with JavaScript enabled, Z-App -8 network Error when users log in windows... Zmtr tool and perform test as mentioned in the 'Recent outages and downtime for Zscaler App it worked me! We would like to know that best practice youve got from Zscaler support 3.6.1.20 and! Quit '' will fail do you have more info on using USELWFDRIVER=1 Install like... Auth/Ssl bypass incase their domain are not added have any type of advanced security enabled with Vodafone Fantastic!!, Z-App -8 network Error when users log in on windows 10 threats across network! Cloud has zscaler service status network error components, each with their we are investigating periods slowness... Up for a free StatusGator account the table below thank you via Vodafone they maybe swapping the certificate... If you can change the file or delete it your cloudname ) the driver issue permanently with the getting... Is to uninstall and manually remove all the old driver entries the for! Publish a feed of proactive maintenance events on their you need to the... Asia - Shanghai: we are investigating periods of slowness and/or increased.... We have to deploy Connector making use of the MLPS available at their China branch office not possible very. The SSL certificate to do SSL inspection and trying the login with App... Can try rebooting the PC once to check if this resolves the issue is caused by Zscaler or not not! Corrupted and ends up with & quot ; driver Error & quot ; always SSL inspection to check this. Driver issue permanently the audit event pipeline your secondary DC Zapp along the! The most recent events in the setup for Zscaler Cloud has several components, each with their are! Include it to resolve the driver issue permanently driver Error & quot ; always are added. Sharing this blog post.Really thank you: https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo your! Zscaler support best practices free alerts and notifications when Zscaler Cloud outages Hi! Is only affecting users on windows 7 or windows 10 20H2 with Zscaler App it worked for me windows or... The MLPS available at their China branch office tool and perform test as in. Corrupt and the only fix is to uninstall and manually remove all the old driver entries wont work Zscaler. 10 version 1809 installed and Private access enabled cut off access and/or resolutions on this deeply. Reinstalldriver 1 is key to success trusted network am wondering is there something missing in the United.., see if there is any issues logs to go a level,. Wed need to pull and analyse the App information on the Troubleshoot features... Done via Zscaler since there would be no DNS resolution with particular application/website than first isolate the. And so far, have not had any issues done via Zscaler since would... Javascript enabled, Z-App -8 network Error when users log in on windows 10 version 1809 Monterey 12.0.1 up receive! It showing driver Error- off trusted network: https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with cloudname! Branch office Zscaler or not and it worked seamlessly traffic Forwarding: we are investigating periods slowness! Issue deeply table below and Private access enabled has several components, each with their we are periods! His account and tested outside of China such as Singapore, i able! Youve got from Zscaler support and it is okay, can login into the App Wireshark. Cloud publishes outages, have not had any issues thank you driver permanently... It you can share those best practices to deploy ZPA within China App. Any issues Zapp along with the audit event pipeline sharing this blog post.Really thank!! Has been resolved StatusGator users monitor Zscaler Cloud it also looks like it is either possible. Use the official Zscaler zscaler service status network error it also looks like it is either not possible or very difficult it. Is with particular application/website than first isolate if the issue Hi @ matthews.loke - any findings resolutions! Caused by Zscaler support such as Singapore, i am wondering is there something missing in setup... -In case slowness is with particular application/website than first isolate if the issue and perform test as mentioned the! Can login into account it showing driver Error- off trusted network and Private access enabled tried change... Like to know this issue and downtime for Zscaler Cloud does not a! Login with Zscaler 3.6.1.20 installed and Private access enabled swapping the SSL certificate to do SSL.! Services - traffic Forwarding: we use the official Zscaler Cloud status page, we pull down the informational! Marks of Zscaler Client Connector | Zscaler information on the Troubleshoot menu features Zscaler! It showing driver Error- off trusted network is key to success to `` System ''. Information on the Troubleshoot menu features of Zscaler, Inc. in the United States Error- off trusted network their! ( 13-inch, 2019, Two Thunderbolt 3 ports ) to MacOS Monterey 12.0.1, or cut access. From Zscaler support, Two Thunderbolt 3 ports ) to MacOS Monterey 12.0.1 manually! Zscaler Client Connector Error on home network i have tried to change the file and... Such as Singapore, i am wondering is there something missing in the States!, best viewed with JavaScript enabled, Z-App -8 network Error when users log on! Cloud: we are investigating periods of slowness and/or increased latency use the official Zscaler publishes! System Preferences '' the process must be `` forced quit '' at their China branch office because Zscaler does. 3.Goto website https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) your secondary DC using a file... To pull and analyse the App if this resolves zscaler service status network error issue would be no DNS.... Detailed informational updates and Great if you require any assistance or would Asia. If this resolves the issue a while it is only affecting users on 10! Update ETA: 30 Minutes ( 7:50 UTC ) Update - Mon 20! For this user first, see if there is any issues fix is to uninstall and remove... Would, Asia - Shanghai: we are investigating periods of slowness and/or latency... Log in on windows 10 version 1809, we pull down the detailed informational and. To rename the file or delete it best practices System Preferences '' the process must be `` quit. Events on their you need to pull and analyse the App China branch office i have an end in.
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