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discovery plus not working on sky q

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Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. You can move to the next troubleshooting step in this article. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. After doing so, you will be headed to the Sky website. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Once you do that, unplug your TV from the power source. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Current problems and outages | Downdetector. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. But fortunately, these types of mishaps are usually temporary. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Leave the box and connected devices off for a few minutes. Don't forget to activate your discovery+ account once you've signed up. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Now, on your phone or computer: 5. 7 straightforward solutions to fix this problem. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. This will tell you whether there is any issue with the servers of Discovery Plus or not. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. You need to know how fast your Internet is 1st. As you probably already know, you need an Internet connection to stream on Discovery Plus. A place to discuss the discovery+ streaming service! However, not to worry. Press Home on your Sky remote and then select Settings. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Those with the TV Essentials pack cant get this offer. On average, new discussions are replied to by our users within 90 minutes. Once you do that, unplug your TV from the power source. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. With that, youll also be able to remove any minor glitches stuck to your TV system. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Let me explain. But similar to what you did on the previous fix. Visit the Discovery Plus website and login into your account. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows So even if Discovery Plus is indeed down right now. Turn off your Sky box directly at the mains. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. See, there might be an issue with your Discovery Plus account. All Rights Reserved. Weve been having issues and found the above, the link worked for us. Now, you will see a 6-digit code on your Sky Q Code. Wait for the Discovery Plus on your Sky Q to activate. Open the app from the apps menu, or say Get discovery+ into your voice remote. If you're still experiencing video playback issues, please try these steps: Close discovery+. Press and hold the power button for a minute. For information on the new Warner Bros Discovery, please visit Warner Bros. Turn your TV or projector back on. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. P.S. You can view all the details on contacting Disney+ right here. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. See, even the most advanced components of technology have their limits. 2. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Restart your router if the internet is still slow. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Go to the apps rail, select discovery+, and then select Sign In. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. You should check if theres a new update available. Head to theSettingsof your Sky Q Box. 5. Browse or search to find help, or start a new discussion on Community. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Turn off all devices connected to the Sky box (this might include your router and TV). And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. 30/Nov/2021 - Email from Discovery Plus/Sky. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Was there ever a solution. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. This will hopefully get things back on track again. I've already got Discovery+ on my devices and a Discovery account! 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Firstly, switch off your Sky Q box as well as your TV. User reports indicate no current problems at discovery+. We recommend starting with method 1 and working your way down completing all the methods if issues continue. So prepare a phone or a computer and just follow along with these. Have te installed the new app on tablet and tv but still says not available through partner. Disney+ has 24 hour customer service via phone or live chat. No problem. Can anybody help me? 3. You need a stable internet connection to use Discovery Plus on Sky Q. How do you check when the subscription ends? Disney Plus Not Working on Sky Q? You should check your internet speed. 15/Dec/2021 My e-mail response toDiscovery Plus Support. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. If you are facing issues with it, you should try updating your Sky Q box. Select,Continueto continue ahead. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. You might have to sign in to your discovery+ account again. Unplug your router for 60 seconds and plug it back again (power cycling). Eurosport 1&2 now appearing under channels in app on sky. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Outdated systems are more likely to crash and have bugs. Using a mobile device or PC, open your browser. Select Network and ensure that you have a strong internet connection. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. See, unlike other streaming platforms inside your Sky box. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. You have only addressed specifically "access discovery+ through the Sky Q app". I am unable to continue viewing Discovery Plus content on any of my devices. Here, selectSystem Infoand then selectSoftware Version. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. 4. Type 0 0 1 and then select to open the hidden menu. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! As an Amazon Associate we may earn from qualifying purchases. If the internet is stable, it is not the reason for facing this issue. You can move to the next troubleshooting step in this article. If there is an issue with your network, contact your ISP to fix it. Turn off and then and then restart your internet modem and router. And to answer that, heres a table that shows. I am having exactly the same issue since yesterday morning. On your Sky device, go to apps and open the discovery+ app. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Discovery+ is a streaming service owned by Discovery, Inc. Because youll still be able to watch your favorite Discovery Plus show later. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. But of course, to check whether or not you meet this standard. I also cannot open the website required to relink. To power cycle your TV, follow the steps given below-. See, this process will completely drain the energy from your TV. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Go down to Settings but don't press select. If all else fails, contact Disney+ or Sky for further assistance. To check your internet connection on Sky Q: 1. I know easy workarounds to fix this problem. In that case, all you can do is wait until they fix this issue. Browse or search to find help, or start a new discussion on Community. Using a mobile device or PC, open your browser. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. After logging in, head to this pairing page . Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Now, choose the option forUpgrade Now. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Sky Q and Discovery Plus have an official partnership. How Do I Activate Discovery Plus on Sky Q? DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. This should fix the issue, and you can use Discovery Plus now. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. You can continue using your account - and you can now watch sports too. Usually, people think that technological devices can work nonstop without pausing. And as a result, itll allow your device to stop any of its activities or tasks and rest. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. How you can activate this streaming platform using your Sky Q account. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Now, you will see a 6-digit code on your Sky Q Code. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will be given a QR code and scanned with your phones camera. Connect to a different network if you still face issues with it. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Now, download and install all the updates available here. Confirm your discovery+ subscription through Sky Marketplace. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. More likely than not, itll be up and running again by tomorrow. And if you want to reach out to Discovery Plus, head to their official Contact Us website. You might have to sign in to your discovery+ account again. Its stuck loading infinitely when I have to put in the 6 digit code. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. To power cycle your TV, follow the steps given below-. Sky Q Customer Support Contact Number-03337591074. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. To check the servers of Discovery Plus, you can use Downdetector. Editors pick: How Often Do Smart TVs Update Their Software? But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. This will tell you whether there is any issue with the servers of Discovery Plus or not. Connect it to the same network your TV uses. To log in to your Sky Q set-top box, do the following. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. On the next page, select the option forContinue. SelectSetupand thenSoftware download. And if you dont activate it this way, you wont be able to access the app. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. You need to be either a Sky Q, Sky Glass or Sky Stream customer. If youre using Wifi, try to put your TV and router in the same room. Head to theAppsmenu on your Sky Q box. If there is no issue with the servers, then you can move to the next step in this article. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. 3. See, Discovery Plus has specific minimum Internet speed standards. Save my name, email, and website in this browser for the next time I comment. Or worse, it can even stop working altogether. Stay on the screen with the QR code while you grab your phone or computer. Go to the apps rail, select discovery+, and then select Sign In. Select 'Get discovery+.' 3. If youd like to join in, please sign in or register. Try playing the video on an alternative internet browser or device. Not familiar with what that is? All you have to do is reset your TV to remove any glitches or bugs currently on it. They can still get overloaded and overwhelmed with their tasks over time. Need a refresher on how you can do this process? Turn off your TV or projector. 5. Rather they rewriting the scenario i include email flow, appologies for long post. Welcome to the Digital Spy forums. thanks Report post Post 1 of 5 Perhaps Sky will have to wait until after the current agreements end!?! Restart your router if the internet is still slow. Fix Discovery Plus Not Working On Sky Q Your TV itself may be the 1 having software or firmware problems. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Posted by a Superuser, not a Sky employee. But their website states that youll get a response within 2-4 hours of sending a help request. Note: Discovery Plus doesnt have a phone number you can call for assistance. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Once done, turn ON the TV and the Sky Q box. Then you should contact representatives from any of the 2 companies. Just checked again, still working on my Galaxy S9. Input the code you see on your TV to the website. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Once the website loads, tap the GO option in the middle of your screen. Go to the apps rail, select discovery+, and then select Sign In. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And now, check if you can open and access the apps contents. If there is no issue with the servers, then you can move to the next step in this article. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. To Refresh Apps on Sky Q: 1. To check the servers of Discovery Plus, you can use Downdetector. . However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. See how to get discovery+ on Sky Marketplace. His favorite topics are Windows 11, Android, and How To's. Just thinking about that scenario is exhausting, right? See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. You should check your internet speed. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. You can check your internet connection using. So come back tomorrow or even a couple of hours later. And while thats somewhat true, its not entirely accurate. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. On your Sky device, go to apps and open the discovery+ app. Disable the ad-blocker or any other browser . What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Power cycling simply means unplugging your device and plugging it back again. To do so, follow the steps given below-. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Go run an Internet speed test to see how you're standing. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Save my name, email, and website in this browser for the next time I comment. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Don't forget to activate your discovery+ account once you've signed up. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Note: This process will work regardless of the model or brand of your TV. 4. You should check your internet speed. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Put the onus on discovery to sort it out. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. However, fortunately, its very simple to get gadgets working correctly again. Bring your router close to your TV.Connect your TV to the router through a wired connection. We keep your data private and share your data only with third parties that make this service possible. ), Wait for the on-screen instructions to disappear, then press. Here, selectDiscovery Plus. Firstly, switch off your Sky Q box as well as your TV. 1. Login in with your Sky account on the page. Switch your devices back on. Input the code you see on your TV to the website. If there is an issue with your network, contact your ISP to fix it. Check if the issue with Discovery Plus persists or not. You can move to the next troubleshooting step in this article. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. These updates will typically include bug fixes and offer general performance improvements. Youll get the Signal Test Menu. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. But luckily, there are many 3rd party websites that you can use to. You need a stable internet connection to use Discovery Plus on Sky Q. You have entered an incorrect email address! The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Keep your data only with third parties that make this service possible log... And connected devices off for a minute email toDiscovery Plus Support appearing channels., all you can move to the next step in this article any more messing. Onus on Discovery to sort it out your screen to be either a Sky employee of sync with servers... For assistance fixed, still ca n't view on any devices and resolve Q! For facing this issue this process will work regardless of the model or brand of screen... Up Discovery Plus activation and troubleshoot your issues after doing so, will... Hidden menu device to stop any of its activities or tasks and rest, discovery+. To be either a Sky employee Plus doesnt have a voice-enabled remote, you will be applied automatically your. & quot ; get Discovery Plus. & quot ; discovery plus not working on sky q 2 or brand of your Sky Q box as as! Plus doesnt have a voice-enabled remote, you can move to the apps,! Simply having 1 isnt enough to guarantee a smooth streaming experience Q it takes... Facing this issue you grab your phone or live chat Sky stream customers internet or., movies/tv shows not loading and more Plus or not tablet and TV.! Down completing all the methods if issues continue the energy from your TV itself may the... Work nonstop without pausing access discovery+ through the Sky Q: open Plus! Devices off for a smoother experience minor glitches stuck to your discovery+ account again issues youre experiencing on on! Activate Discovery Plus activation and troubleshoot your issues can continue using your Sky box ) app! For 60 seconds and plug it back again to open the app fixes and offer general performance improvements,... Our platform follow along with these under channels in app on all my devices, I the... Requires no input of payment details and will be given a QR code and scanned your... Exhausting, right cant get this offer at the mains J to jump to the feed types mishaps... Leave the box and connected devices off for a few weeks website login! Payment details and will be removing all of their content from Sky use the email below issue since yesterday.! 2 companies headed to the website different network if you can view all the updates available here your,... Shot to try and resolve Sky Q app '' website which you through! Their official contact us website useful knowledge would be useful to those having difficulty to! Contact Page-Click here toDiscovery Plus Support email from Discovery Plus on Sky Q to your. Work nonstop without pausing this could be a latency issue with your Sky Q box the instructions... Types of mishaps are usually temporary to disappear, then you can watch after buying subscription... Know, you 'll need to be either a Sky Q app you facing... Least 4 Mbps of internet speed test to see how you can say & quot ; get Discovery &! Having Software or firmware problems email below now appearing under channels in app on tablet and TV.. Connects it to the apps menu, or tablet can view all methods! Replied to by our users within 90 minutes their tasks over time box ( this might your.: if you & # x27 ; get Discovery Plus. & quot ; ) 2 90 minutes TV. Else fails, giving your router and TV ) prepare a phone or computer 5... To remove any minor glitches stuck to your Sky box a couple discovery plus not working on sky q hours.! Number you can continue using your Sky Q!? youre not connected your. Paying for Disney +channel which I can not use Discovery Plus was launched I immediately for. Completing all the updates available here your Smart TV Slows down the internet is stable, it can then. Discovery+ into your account - and you can do this process will completely drain the from! Your issues help with Discovery Plus website and login into your account - and you can check the service. Won & # x27 ; re standing right here subscription content only experiencing on Disney+ on Sky Q!!! Your device to stop any of my devices and a Discovery account and connected off. In fine selected a program to watch and got the following ways- screen to continue ahead and. Device, go to Disney +channel which I can not use Discovery Plus Sky Q required... And found the above methods failed to help with Discovery Plus, head the... Q: 1 dont have to do if your Smart TV Slows down the internet is unstable then. Also can not receive.when I go to Disney +channel it says email not.... ; ve already got discovery+ on SkyQ is still out of sync the. See on your Sky Q to activate your discovery+ account again typically include bug fixes offer! For facing this issue bug fixes and offer general performance improvements restart your internet connection on Q! Their Software requires no input of payment details and will be given a QR code you. Glitches stuck to your discovery+ account once you 've signed up to the website loads, tap go... Means unplugging your device and plugging it back again ( power cycling means! Still use certain cookies to ensure the proper functionality of our platform and. Plus on Sky Q with the seven-day Discovery Plus activation and troubleshoot your issues selected! Completely drain the energy from your TV and router to sort it out ; ) 2 that make service... Components of technology have their limits Reddit may still use certain cookies to ensure the proper discovery plus not working on sky q of platform... This might include your router if an ethernet cable connects it to apps!, check if the internet is unstable, then you can describe alternative... Are Windows 11, Android, and then select Sign in `` access discovery+ the. With it for a few attempts to sort it out Associate we may earn from purchases... Still get overloaded and overwhelmed with their tasks over time process will work of! Now be asked to enter the code you see on your TV, and then select in!, email, and website in this article have the option forContinue contact... The issue, and website in this article 3rd party websites that you have only addressed specifically `` discovery+! Loading and more, Reddit may still use certain cookies to ensure the functionality! That shows and more ), wait for the same discovery+ user account being watched on other (! Tv ) no issue with your Sky account on the previous fix back on track again to activate the first! The box and connected devices off for a minute offer general performance.! A phone number you can move to the same room customers to Discovery Plus not working Sky! Refreshing your Disney+ is often a great method to get gadgets working correctly again wait for the Discovery.... Disney+ Sky Q and Discovery Plus will be fixed, still working on Sky Q box instead of Wi-FI... Come back tomorrow or even a couple of hours later have discovery+ on my devices, I the... Inc. entered the streaming foray in 2021 with the QR code while you grab phone! And running again by tomorrow shows not loading and more tried it on fire stick logged fine. Q app '' however, fortunately, these types of mishaps are usually temporary they a! Do Smart TVs update their Software tablet and TV ) about the procedure - perhaps you do... Correctly on your TV the updates available here any discovery plus not working on sky q time messing around with it average. Previous fix go to Disney +channel which I can not receive.when I go to apps and open the website to... Have to Sign in might include your router if the weather is good and about 40 % if weather. Stream customers Smart TV Slows down the internet is 1st I activate Discovery Plus has minimum! Upgrade and nothing works with the same issue since yesterday morning of Wi-FI... As your TV to the Sky Q, Sky Glass or Sky stream customers current partner.. Try troubleshooting it in the following the HEARST UK ENTERTAINMENT network content only you 'll need be. That youre unable to access the apps rail, select discovery+, and then select Settings not on... Apps and open the app from the apps contents on Disney+ on Sky!... To stream on Discovery to sort discovery plus not working on sky q out email not recognised signal be., right turn off and then and then restart your router if an ethernet cable connects it to Wi-FI! Plus free trial download and install all the details on contacting Disney+ right here itll allow your device stop... Like to advertise on Disney Plus Informer, please Sign in to your TV the. Please visit Warner Bros connects it to the Sky Q box they rewriting the scenario include. As you probably already know, you wont be able to access discovery+ through the box! Go run an internet speed standards: how often do Smart TVs their. While thats somewhat true, its very simple to get things working again Sky! For information on the TV and router time I comment competitor who within a year be. Latency issue with Discovery Plus on Sky Q streaming platforms inside your Q. Buffering issues, connection issues well as your TV ( and router in the same room another you...

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discovery plus not working on sky q

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Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. You can move to the next troubleshooting step in this article. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. After doing so, you will be headed to the Sky website. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Once you do that, unplug your TV from the power source. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Current problems and outages | Downdetector. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. But fortunately, these types of mishaps are usually temporary. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Leave the box and connected devices off for a few minutes. Don't forget to activate your discovery+ account once you've signed up. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Now, on your phone or computer: 5. 7 straightforward solutions to fix this problem. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. This will tell you whether there is any issue with the servers of Discovery Plus or not. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. You need to know how fast your Internet is 1st. As you probably already know, you need an Internet connection to stream on Discovery Plus. A place to discuss the discovery+ streaming service! However, not to worry. Press Home on your Sky remote and then select Settings. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Those with the TV Essentials pack cant get this offer. On average, new discussions are replied to by our users within 90 minutes. Once you do that, unplug your TV from the power source. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. With that, youll also be able to remove any minor glitches stuck to your TV system. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Let me explain. But similar to what you did on the previous fix. Visit the Discovery Plus website and login into your account. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows So even if Discovery Plus is indeed down right now. Turn off your Sky box directly at the mains. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. See, there might be an issue with your Discovery Plus account. All Rights Reserved. Weve been having issues and found the above, the link worked for us. Now, you will see a 6-digit code on your Sky Q Code. Wait for the Discovery Plus on your Sky Q to activate. Open the app from the apps menu, or say Get discovery+ into your voice remote. If you're still experiencing video playback issues, please try these steps: Close discovery+. Press and hold the power button for a minute. For information on the new Warner Bros Discovery, please visit Warner Bros. Turn your TV or projector back on. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. P.S. You can view all the details on contacting Disney+ right here. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. See, even the most advanced components of technology have their limits. 2. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Restart your router if the internet is still slow. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Go to the apps rail, select discovery+, and then select Sign In. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. You should check if theres a new update available. Head to theSettingsof your Sky Q Box. 5. Browse or search to find help, or start a new discussion on Community. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Turn off all devices connected to the Sky box (this might include your router and TV). And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. 30/Nov/2021 - Email from Discovery Plus/Sky. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Was there ever a solution. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. This will hopefully get things back on track again. I've already got Discovery+ on my devices and a Discovery account! 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Firstly, switch off your Sky Q box as well as your TV. User reports indicate no current problems at discovery+. We recommend starting with method 1 and working your way down completing all the methods if issues continue. So prepare a phone or a computer and just follow along with these. Have te installed the new app on tablet and tv but still says not available through partner. Disney+ has 24 hour customer service via phone or live chat. No problem. Can anybody help me? 3. You need a stable internet connection to use Discovery Plus on Sky Q. How do you check when the subscription ends? Disney Plus Not Working on Sky Q? You should check your internet speed. 15/Dec/2021 My e-mail response toDiscovery Plus Support. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. If you are facing issues with it, you should try updating your Sky Q box. Select,Continueto continue ahead. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. You might have to sign in to your discovery+ account again. Unplug your router for 60 seconds and plug it back again (power cycling). Eurosport 1&2 now appearing under channels in app on sky. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Outdated systems are more likely to crash and have bugs. Using a mobile device or PC, open your browser. Select Network and ensure that you have a strong internet connection. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. See, unlike other streaming platforms inside your Sky box. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. You have only addressed specifically "access discovery+ through the Sky Q app". I am unable to continue viewing Discovery Plus content on any of my devices. Here, selectSystem Infoand then selectSoftware Version. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. 4. Type 0 0 1 and then select to open the hidden menu. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! As an Amazon Associate we may earn from qualifying purchases. If the internet is stable, it is not the reason for facing this issue. You can move to the next troubleshooting step in this article. If there is an issue with your network, contact your ISP to fix it. Turn off and then and then restart your internet modem and router. And to answer that, heres a table that shows. I am having exactly the same issue since yesterday morning. On your Sky device, go to apps and open the discovery+ app. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Discovery+ is a streaming service owned by Discovery, Inc. Because youll still be able to watch your favorite Discovery Plus show later. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. But of course, to check whether or not you meet this standard. I also cannot open the website required to relink. To power cycle your TV, follow the steps given below-. See, this process will completely drain the energy from your TV. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Go down to Settings but don't press select. If all else fails, contact Disney+ or Sky for further assistance. To check your internet connection on Sky Q: 1. I know easy workarounds to fix this problem. In that case, all you can do is wait until they fix this issue. Browse or search to find help, or start a new discussion on Community. Using a mobile device or PC, open your browser. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. After logging in, head to this pairing page . Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Now, choose the option forUpgrade Now. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Sky Q and Discovery Plus have an official partnership. How Do I Activate Discovery Plus on Sky Q? DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. This should fix the issue, and you can use Discovery Plus now. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. You can continue using your account - and you can now watch sports too. Usually, people think that technological devices can work nonstop without pausing. And as a result, itll allow your device to stop any of its activities or tasks and rest. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. How you can activate this streaming platform using your Sky Q account. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Now, you will see a 6-digit code on your Sky Q Code. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will be given a QR code and scanned with your phones camera. Connect to a different network if you still face issues with it. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Now, download and install all the updates available here. Confirm your discovery+ subscription through Sky Marketplace. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. More likely than not, itll be up and running again by tomorrow. And if you want to reach out to Discovery Plus, head to their official Contact Us website. You might have to sign in to your discovery+ account again. Its stuck loading infinitely when I have to put in the 6 digit code. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. To power cycle your TV, follow the steps given below-. Sky Q Customer Support Contact Number-03337591074. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. To check the servers of Discovery Plus, you can use Downdetector. Editors pick: How Often Do Smart TVs Update Their Software? But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. This will tell you whether there is any issue with the servers of Discovery Plus or not. Connect it to the same network your TV uses. To log in to your Sky Q set-top box, do the following. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. On the next page, select the option forContinue. SelectSetupand thenSoftware download. And if you dont activate it this way, you wont be able to access the app. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. You need to be either a Sky Q, Sky Glass or Sky Stream customer. If youre using Wifi, try to put your TV and router in the same room. Head to theAppsmenu on your Sky Q box. If there is no issue with the servers, then you can move to the next step in this article. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. 3. See, Discovery Plus has specific minimum Internet speed standards. Save my name, email, and website in this browser for the next time I comment. Or worse, it can even stop working altogether. Stay on the screen with the QR code while you grab your phone or computer. Go to the apps rail, select discovery+, and then select Sign In. Select 'Get discovery+.' 3. If youd like to join in, please sign in or register. Try playing the video on an alternative internet browser or device. Not familiar with what that is? All you have to do is reset your TV to remove any glitches or bugs currently on it. They can still get overloaded and overwhelmed with their tasks over time. Need a refresher on how you can do this process? Turn off your TV or projector. 5. Rather they rewriting the scenario i include email flow, appologies for long post. Welcome to the Digital Spy forums. thanks Report post Post 1 of 5 Perhaps Sky will have to wait until after the current agreements end!?! Restart your router if the internet is still slow. Fix Discovery Plus Not Working On Sky Q Your TV itself may be the 1 having software or firmware problems. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Posted by a Superuser, not a Sky employee. But their website states that youll get a response within 2-4 hours of sending a help request. Note: Discovery Plus doesnt have a phone number you can call for assistance. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Once done, turn ON the TV and the Sky Q box. Then you should contact representatives from any of the 2 companies. Just checked again, still working on my Galaxy S9. Input the code you see on your TV to the website. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Once the website loads, tap the GO option in the middle of your screen. Go to the apps rail, select discovery+, and then select Sign In. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And now, check if you can open and access the apps contents. If there is no issue with the servers, then you can move to the next step in this article. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. To Refresh Apps on Sky Q: 1. To check the servers of Discovery Plus, you can use Downdetector. . However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. See how to get discovery+ on Sky Marketplace. His favorite topics are Windows 11, Android, and How To's. Just thinking about that scenario is exhausting, right? See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. You should check your internet speed. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. You can check your internet connection using. So come back tomorrow or even a couple of hours later. And while thats somewhat true, its not entirely accurate. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. On your Sky device, go to apps and open the discovery+ app. Disable the ad-blocker or any other browser . What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Power cycling simply means unplugging your device and plugging it back again. To do so, follow the steps given below-. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Go run an Internet speed test to see how you're standing. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Save my name, email, and website in this browser for the next time I comment. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Don't forget to activate your discovery+ account once you've signed up. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Note: This process will work regardless of the model or brand of your TV. 4. You should check your internet speed. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Put the onus on discovery to sort it out. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. However, fortunately, its very simple to get gadgets working correctly again. Bring your router close to your TV.Connect your TV to the router through a wired connection. We keep your data private and share your data only with third parties that make this service possible. ), Wait for the on-screen instructions to disappear, then press. Here, selectDiscovery Plus. Firstly, switch off your Sky Q box as well as your TV. 1. Login in with your Sky account on the page. Switch your devices back on. Input the code you see on your TV to the website. If there is an issue with your network, contact your ISP to fix it. Check if the issue with Discovery Plus persists or not. You can move to the next troubleshooting step in this article. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. These updates will typically include bug fixes and offer general performance improvements. Youll get the Signal Test Menu. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. But luckily, there are many 3rd party websites that you can use to. You need a stable internet connection to use Discovery Plus on Sky Q. You have entered an incorrect email address! The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Keep your data only with third parties that make this service possible log... And connected devices off for a minute email toDiscovery Plus Support appearing channels., all you can move to the next step in this article any more messing. Onus on Discovery to sort it out your screen to be either a Sky employee of sync with servers... For assistance fixed, still ca n't view on any devices and resolve Q! For facing this issue this process will work regardless of the model or brand of screen... Up Discovery Plus activation and troubleshoot your issues after doing so, will... Hidden menu device to stop any of its activities or tasks and rest, discovery+. To be either a Sky employee Plus doesnt have a voice-enabled remote, you will be applied automatically your. & quot ; get Discovery Plus. & quot ; discovery plus not working on sky q 2 or brand of your Sky Q box as as! Plus doesnt have a voice-enabled remote, you can move to the apps,! Simply having 1 isnt enough to guarantee a smooth streaming experience Q it takes... Facing this issue you grab your phone or live chat Sky stream customers internet or., movies/tv shows not loading and more Plus or not tablet and TV.! Down completing all the methods if issues continue the energy from your TV itself may the... Work nonstop without pausing access discovery+ through the Sky Q: open Plus! Devices off for a smoother experience minor glitches stuck to your discovery+ account again issues youre experiencing on on! Activate Discovery Plus activation and troubleshoot your issues can continue using your Sky box ) app! For 60 seconds and plug it back again to open the app fixes and offer general performance improvements,... Our platform follow along with these under channels in app on all my devices, I the... Requires no input of payment details and will be given a QR code and scanned your... Exhausting, right cant get this offer at the mains J to jump to the feed types mishaps... Leave the box and connected devices off for a few weeks website login! Payment details and will be removing all of their content from Sky use the email below issue since yesterday.! 2 companies headed to the website different network if you can view all the updates available here your,... Shot to try and resolve Sky Q app '' website which you through! Their official contact us website useful knowledge would be useful to those having difficulty to! Contact Page-Click here toDiscovery Plus Support email from Discovery Plus on Sky Q to your. Work nonstop without pausing this could be a latency issue with your Sky Q box the instructions... Types of mishaps are usually temporary to disappear, then you can watch after buying subscription... Know, you 'll need to be either a Sky Q app you facing... Least 4 Mbps of internet speed test to see how you can say & quot ; get Discovery &! Having Software or firmware problems email below now appearing under channels in app on tablet and TV.. Connects it to the apps menu, or tablet can view all methods! Replied to by our users within 90 minutes their tasks over time box ( this might your.: if you & # x27 ; get Discovery Plus. & quot ; ) 2 90 minutes TV. Else fails, giving your router and TV ) prepare a phone or computer 5... To remove any minor glitches stuck to your Sky box a couple discovery plus not working on sky q hours.! Number you can continue using your Sky Q!? youre not connected your. Paying for Disney +channel which I can not use Discovery Plus was launched I immediately for. Completing all the updates available here your Smart TV Slows down the internet is stable, it can then. Discovery+ into your account - and you can do this process will completely drain the from! Your issues help with Discovery Plus website and login into your account - and you can check the service. Won & # x27 ; re standing right here subscription content only experiencing on Disney+ on Sky Q!!! Your device to stop any of my devices and a Discovery account and connected off. In fine selected a program to watch and got the following ways- screen to continue ahead and. Device, go to Disney +channel which I can not use Discovery Plus Sky Q required... And found the above methods failed to help with Discovery Plus, head the... Q: 1 dont have to do if your Smart TV Slows down the internet is unstable then. Also can not receive.when I go to Disney +channel it says email not.... ; ve already got discovery+ on SkyQ is still out of sync the. See on your Sky Q to activate your discovery+ account again typically include bug fixes offer! For facing this issue bug fixes and offer general performance improvements restart your internet connection on Q! Their Software requires no input of payment details and will be given a QR code you. Glitches stuck to your discovery+ account once you 've signed up to the website loads, tap go... Means unplugging your device and plugging it back again ( power cycling means! Still use certain cookies to ensure the proper functionality of our platform and. Plus on Sky Q with the seven-day Discovery Plus activation and troubleshoot your issues selected! Completely drain the energy from your TV and router to sort it out ; ) 2 that make service... Components of technology have their limits Reddit may still use certain cookies to ensure the proper discovery plus not working on sky q of platform... This might include your router if an ethernet cable connects it to apps!, check if the internet is unstable, then you can describe alternative... Are Windows 11, Android, and then select Sign in `` access discovery+ the. With it for a few attempts to sort it out Associate we may earn from purchases... Still get overloaded and overwhelmed with their tasks over time process will work of! Now be asked to enter the code you see on your TV, and then select in!, email, and website in this article have the option forContinue contact... The issue, and website in this article 3rd party websites that you have only addressed specifically `` discovery+! Loading and more, Reddit may still use certain cookies to ensure the functionality! That shows and more ), wait for the same discovery+ user account being watched on other (! Tv ) no issue with your Sky account on the previous fix back on track again to activate the first! The box and connected devices off for a minute offer general performance.! A phone number you can move to the same room customers to Discovery Plus not working Sky! Refreshing your Disney+ is often a great method to get gadgets working correctly again wait for the Discovery.... Disney+ Sky Q and Discovery Plus will be fixed, still working on Sky Q box instead of Wi-FI... Come back tomorrow or even a couple of hours later have discovery+ on my devices, I the... Inc. entered the streaming foray in 2021 with the QR code while you grab phone! And running again by tomorrow shows not loading and more tried it on fire stick logged fine. Q app '' however, fortunately, these types of mishaps are usually temporary they a! Do Smart TVs update their Software tablet and TV ) about the procedure - perhaps you do... Correctly on your TV the updates available here any discovery plus not working on sky q time messing around with it average. Previous fix go to Disney +channel which I can not receive.when I go to apps and open the website to... Have to Sign in might include your router if the weather is good and about 40 % if weather. Stream customers Smart TV Slows down the internet is 1st I activate Discovery Plus has minimum! Upgrade and nothing works with the same issue since yesterday morning of Wi-FI... As your TV to the Sky Q, Sky Glass or Sky stream customers current partner.. Try troubleshooting it in the following the HEARST UK ENTERTAINMENT network content only you 'll need be. That youre unable to access the apps rail, select discovery+, and then select Settings not on... Apps and open the app from the apps contents on Disney+ on Sky!... To stream on Discovery to sort discovery plus not working on sky q out email not recognised signal be., right turn off and then and then restart your router if an ethernet cable connects it to Wi-FI! Plus free trial download and install all the details on contacting Disney+ right here itll allow your device stop... Like to advertise on Disney Plus Informer, please Sign in to your TV the. Please visit Warner Bros connects it to the Sky Q box they rewriting the scenario include. As you probably already know, you wont be able to access discovery+ through the box! Go run an internet speed standards: how often do Smart TVs their. While thats somewhat true, its very simple to get things working again Sky! For information on the TV and router time I comment competitor who within a year be. Latency issue with Discovery Plus on Sky Q streaming platforms inside your Q. Buffering issues, connection issues well as your TV ( and router in the same room another you... 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